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How to Change and Transfer Ownership of Your Ring Video Doorbell

Changing or transferring ownership of a Ring video doorbell is a straightforward process that allows you to either take control of a doorbell left behind by a previous owner or give your doorbell to someone else when you move. With just a few simple steps in the Ring app, you can complete the ownership change smoothly.

Preparing to Transfer Your Ring Doorbell

If you currently own a Ring doorbell and plan to leave it behind when moving, you’ll need to take a few steps to prepare it for the new owner:

  • Download any important videos: Open the Ring app, go to Event History, swipe left on any events you want to save, and tap “Download”. This ensures you have copies before transferring ownership.
  • Remove other users: If you have shared access with anyone else, remove their access so only you as the owner can transfer. Go to “Devices” then select your doorbell. Under “Shared Users” tap “Remove” next to any other users.
  • Cancel any subscriptions: If you have an active Ring Protect subscription, cancel it or remove your payment method so the new owner can start fresh. Go to “Account” then “Plan & Billing” and follow the prompts to cancel.

Once you’ve taken these preparatory steps, you’re ready to transfer ownership in the Ring app.

Releasing Ownership in the Ring App

To transfer your Ring doorbell to someone else:

  1. Open the Ring app on your phone
  2. Tap the menu icon ≡ in the upper left corner
  3. Select “Devices”
  4. Choose your video doorbell
  5. Tap “Device Settings”
  6. Go to “General Settings”
  7. Select “Remove this Device” at the very bottom
  8. Confirm you want to remove the device

Once removed, all ownership and data tied to your account will be wiped from the device so the new owner can set it up freshly.

Important: Simply deleting the app or your account does NOT release ownership. You must remove the device specifically in the Ring app.

Taking Ownership of a Used Ring Doorbell

If you’re moving into a home with an existing Ring doorbell installed, you’ll need to take ownership from the previous owner. Here is the process:

  1. Open the Ring app on your phone
  2. Follow the on-screen prompts to set up a new device
  3. When it detects the doorbell is registered to someone else, continue through the prompts to request a transfer
  4. An email will automatically be sent to the previous owner asking them to release ownership
  5. Once the previous owner removes the doorbell from their Ring app, setup will resume under your account

This automated transfer process can take up to 15 days. If you urgently need access, try contacting the previous owner directly and referring them to Ring’s transfer support documentation to speed up the process.

Tips for a Smooth Transfer

To ensure the Ring doorbell ownership transfer goes smoothly:

  • Charge the battery before attempting setup
  • Use the latest version of the Ring app
  • Note the doorbell model for troubleshooting purposes
  • Keep the original hardware, screws, mounting bracket etc if available
  • Follow all Ring app prompts carefully during new setup
  • Contact Ring customer support if issues arise in the transfer

With a few simple taps in the app, you can easily release your Ring doorbell for someone else or take ownership from a previous owner. Just be sure to follow Ring’s transfer procedures carefully.

Alternative Smart Video Doorbell Options

While Ring is likely the most popular, there are alternative smart video doorbell brands to consider as well:

Arlo Video Doorbell

  • Completely wireless
  • Sharp video with HDR
  • Integrates with other Arlo cameras
  • Free cloud recordings

Nest Hello Video Doorbell

  • 24/7 video recording
  • Familiar Google ecosystem
  • Integrates with other Nest products
  • Powerful facial recognition

RemoBell S Video Doorbell

  • No battery or wires required
  • Uses existing doorbell wiring
  • Free cloud storage
  • Custom motion zones

Most brands make transferring ownership straightforward right in their mobile app. Just be sure to research the specific requirements when giving or taking ownership.

Key Takeaways on Ring Doorbell Transfers

Transferring your Ring video doorbell to a new owner only takes a few minutes. Follow these key tips:

  • Remove the doorbell correctly in the Ring app to release ownership
  • Take preparatory steps like removing other users and downloads videos
  • Follow the automated transfer prompts when taking ownership
  • Contact the previous owner to speed up an ownership transfer
  • Consider alternative video doorbell brands like Arlo, Nest, or RemoBell

With the simple processes available in the Ring app, passing your smart doorbell on to someone else or taking over an existing device is quick and painless.

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