How to Fix When an LG TV Won’t Connect to a WiFi Network

Key takeaways:

  • Check your router settings and ensure your LG TV is within range
  • Power cycle your LG TV and router to resolve temporary connection issues
  • Update your LG TV’s firmware to fix known WiFi bugs
  • Factory reset your LG TV as a last resort to clear any corrupted settings
  • Contact LG support if the issue persists after trying all troubleshooting steps

Is your LG TV refusing to connect to your home WiFi network? You’re not alone. Many LG TV owners have experienced this frustrating issue where their smart TV just won’t establish a connection to their wireless router, even though other devices connect just fine.

The good news is that there are several proven troubleshooting steps you can take to resolve the problem and get your LG TV back online. In this guide, we’ll walk you through the most effective fixes, from simple checks to more advanced solutions.

Check Your Router Settings and Range

Before you start tinkering with your LG TV’s settings, it’s worth making sure that the issue isn’t being caused by your router. Here are a few things to check:

  • WiFi password: Double-check that you’re entering the correct password for your wireless network when prompted by your LG TV. It’s easy to make a typo, especially with complex passwords.
  • Network name (SSID): Confirm that you’re selecting the right WiFi network for your home. If you have multiple networks or your neighbors have similar network names, it’s possible to choose the wrong one by mistake.
  • Range: Is your LG TV too far from your wireless router? Even if your other devices can connect from that distance, your TV’s WiFi antenna may not be as strong. Try moving your TV closer to the router or vice versa.

If you’ve verified that your network settings are correct and your LG TV is within range, move on to the next steps.

Power Cycle Your LG TV and Router

Sometimes, the simplest solution is the most effective. Many temporary connectivity issues can be resolved by power cycling your devices. Here’s how:

  1. Unplug your LG TV from power and leave it unplugged for 30-60 seconds.
  2. While the TV is unplugged, also unplug your wireless router and modem.
  3. After a minute, plug your modem back in, followed by your router. Wait for them to fully boot up.
  4. Plug your LG TV back in and turn it on. It should automatically reconnect to your WiFi network.

If your TV connects successfully after this, then a power cycle was all you needed. If not, keep reading.

Update Your LG TV’s Firmware

LG regularly releases firmware updates for its smart TVs to fix bugs, improve performance, and add new features. It’s possible that a known WiFi issue has already been patched in the latest update. Here’s how to check for and install any available updates:

  1. Press the Settings button on your LG TV remote.
  2. Navigate to All Settings > General > About This TV.
  3. Select Check for Updates. Your TV will now search for any available updates.
  4. If an update is found, follow the on-screen prompts to download and install it.

Once the update is complete, try connecting to your WiFi network again. If it works, great! If not, there are still a couple more things to try.

Factory Reset Your LG TV

If all else fails, a factory reset may be necessary to clear out any corrupted settings that could be preventing your LG TV from connecting to WiFi. Keep in mind that this will erase all of your TV’s settings, accounts, and preferences, so you’ll need to set everything up again afterwards. Here’s how to do it:

  1. Press the Settings button on your LG TV remote.
  2. Go to All Settings > General > Reset to Initial Settings.
  3. Enter your TV’s passcode (default is usually 0000).
  4. Confirm that you want to reset your TV. The process will take a few minutes.
  5. Once your TV restarts, follow the on-screen setup prompts and try connecting to your WiFi network with a clean slate.

Contact LG Support

If you’ve tried all of the above steps and your LG TV still won’t connect to WiFi, it’s time to contact LG’s customer support for further assistance. They may be able to provide additional troubleshooting steps specific to your TV model or arrange for a repair if there’s a hardware issue with your TV’s WiFi module.


Why won’t my LG TV connect to WiFi even though other devices work fine?

There could be several reasons, such as incorrect network settings, outdated firmware, or a weak WiFi signal. Try the troubleshooting steps in this guide to identify and resolve the issue.

How do I find my WiFi password to connect my LG TV?

If you’ve forgotten your WiFi password, you can usually find it in your router’s settings. Connect to your router’s admin page (check your router manual for instructions) and look for the wireless settings section. The password should be listed there. Alternatively, you can ask your Internet Service Provider for assistance.

Can I use an Ethernet cable instead of WiFi on my LG TV?

Yes, most LG smart TVs have an Ethernet port that allows you to connect directly to your router with a cable instead of using WiFi. This can provide a more stable and faster connection, especially if your TV is far from your wireless router.

What should I do if my LG TV connects to WiFi but has no internet access?

This issue is usually caused by a problem with your router or modem rather than your TV. Try rebooting your router and modem, and check with your Internet Service Provider to ensure there are no outages or issues with your account.

How can I improve my LG TV’s WiFi signal strength?

If your LG TV is too far from your wireless router, you may experience a weak or intermittent WiFi signal. Try moving your TV closer to the router or vice versa. Alternatively, you can use a WiFi extender or mesh system to boost the signal in the area where your TV is located.

By following the troubleshooting steps and advice in this guide, you should be able to get your LG TV connected to your home WiFi network in no time. Don’t let a pesky connectivity issue prevent you from enjoying all the great smart features and streaming content that your LG TV has to offer!