Spotify is one of the most popular music streaming services, with over 456 million users worldwide. However, a common complaint from many Spotify users is getting unexpectedly logged out of their accounts. This can be extremely frustrating, especially if you rely on Spotify for listening to music.
In this comprehensive guide, we will cover the main reasons why Spotify keeps logging you out and provide troubleshooting tips to resolve this issue for good.
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Why Does Spotify Keep Logging Me Out?
There are several potential reasons why Spotify may be logging you out, including:
1. Multiple Device Logins
If you are logged into Spotify on multiple devices with the same account, Spotify may automatically log you out of one device if you start using it on another device. This is a security measure to prevent multiple people from using the same Spotify account simultaneously.
2. Software/Server Issues
Sometimes app updates or server issues on Spotify’s end may cause users to get logged out unexpectedly. Checking Spotify’s System Status page can give you an indication if others are facing similar problems.
3. Using VPNs or Proxy Servers
Using a VPN or proxy server is detected by Spotify, which will automatically log you out as a security precaution.
4. Free Account Usage Limit Reached
Spotify Free accounts have a usage limit when used abroad for more than 14 days. Exceeding this will lead to your account getting logged out.
5. Changed Passwords
If you recently changed your Spotify password on one device, you will get logged out of your account on all other devices.
Troubleshooting Tips to Fix Spotify Logouts
Here are some useful troubleshooting steps you can try to stop Spotify from repeatedly logging you out:
1. Update the Spotify App
Make sure you are running the latest version of the Spotify app on all your devices. Developers often push out fixes and updates to resolve bugs that cause unexpected logouts.
2. Log Out Everywhere
Log into your Spotify account online and select “Log out everywhere” under Profile. Then log back in on your device. This will force a clean relogin.
3. Clear Cache and Data
In your Spotify app settings, clear cached data and delete temporary files. This wipes any corrupted data that could be causing conflicts.
4. Disable VPN/Proxy, If Applicable
If you normally use a VPN or proxy service, try connecting to Spotify with it disabled as that itself can trigger logouts sometimes.
5. Check Account Settings
In your account, ensure no unauthorized sessions are active under “Recent activity”. Also check your subscription status if you are on a paid Premium plan.
6. Uninstall and Reinstall the App
As a last resort, uninstalling Spotify fully and redownloading the app often resolves persistent logout issues caused by corrupt installations.
Preventing Future Logouts
To avoid getting logged out unexpectedly again in the future, here are some helpful tips:
- Log out properly from devices when you are done using Spotify instead of just closing the app.
- Set up unique passwords for your Spotify account instead of using the same password across multiple sites.
- Avoid using VPNs and proxy servers to access Spotify if possible. Free account holders should also be mindful of the 14-day abroad usage limits.
- Keep your Spotify app updated on all devices to ensure you have the latest security updates and bug fixes.
- If the problem persists across devices, contact Spotify Support for further troubleshooting assistance.
Getting unexpectedly logged out of Spotify can be inconvenient, but is rarely something you cannot recover from. Following this troubleshooting guide should help you identify and resolve the root causes so you can go back to enjoying your music without disruptions.
With over 456 million users, Spotify is undoubtedly the top music streaming platform today. However, like any app, Spotify too has its share of technical issues users grapple with. One of the most common problems that plague Spotify listeners is unexpected logouts from their accounts.
Why Does This Happen?
There could be a few reasons why Spotify may log you out randomly:
Simultaneous Logins
- If you access your Spotify account on a new device while it’s still active on another device, you may get logged out from the old device automatically. This prevents unauthorized simultaneous logins.
Software Bugs
- App updates or server-side issues can also inadvertently log users out until the bugs are fixed.
VPN/Proxy Usage
- Using VPNs or proxy servers to access Spotify from certain regions triggers automatic logouts as a security measure.
Multiple Failed Login Attempts
- Entering the wrong password multiple times may log you out requiring a password reset.
Subscription Expiry
- Premium accounts that expire due to payment failures tend to log users out after the due date.
Unstable Connectivity
- Poor internet connectivity interrupts the Spotify connection, requiring a relogin.
How To Troubleshoot and Fix This
If Spotify keeps logging you out randomly, try these troubleshooting steps to resolve it:
Update App and Restart Devices
Update to the latest Spotify app version. Also restart your device after an update to clear any data conflicts. Up-to-date apps have the most recent bug fixes.
Reset Password
Reset your Spotify password in case unauthorized access attempts triggered a security logout.
Remove Other Logins
Go to the Spotify account page and remove any active logins on other devices to avoid simultaneous session conflicts.
Clear Cache and Data
Clear cached data and app data through your Spotify app settings menu. This refreshes corrupt files causing problems.
Check Subscriptions
For premium account holders – verify your subscription is active and no payments are overdue.
Contact Support
If other troubleshooting does not work, contact Spotify Support for further specialized troubleshooting assistance.
Following these tips should stop Spotify’s annoying behavior of randomly logging you out in most cases. If the problem recurs persistently, there may be a larger software fault or device compatibility issue at play requiring expert intervention.
