How To Fix “Coinbase Account Currently Restricted” Error Message

Coinbase is one of the world’s largest cryptocurrency exchanges, allowing users to easily buy, sell, and store digital assets. However, users sometimes encounter the “Coinbase Account Currently Restricted” error message when trying to access their accounts. This article provides an in-depth guide on why this error occurs and the steps you can take to fix it.

Why Your Coinbase Account May Be Restricted

There are several potential reasons why Coinbase may restrict access to your account:

Violation of User Agreement

If you violate Coinbase’s User Agreement, they may restrict your account. Some examples of violations include:

  • Attempting to breach Coinbase security measures
  • Transacting with a stolen credit card or bank account
  • Transferring funds without an approved bank account
  • Engaging in prohibited use per their policy

Suspicious Activity

Coinbase may also restrict accounts deemed high risk for fraud or scams. Signs of suspicious activity include:

  • Numerous failed login attempts
  • Transactions you did not authorize
  • Compromised login credentials

They take these precautions to protect users. Accounts with suspicious activity undergo review before restrictions are lifted.

Country or Region Limitations

Coinbase availability varies by country and region. If you travel to a location where Coinbase has limited functionality, you may lose access to certain account features.

How to Fix a Restricted Coinbase Account

If your account is restricted, take the following steps to restore full access:

1. Strengthen Account Security

Reset your Coinbase password to something secure. Make sure your email and 2-factor authentication (2FA) are also protected.

Enabling 2FA adds an extra layer of security to your account by requiring both your password and a generated code to sign in.

2. Contact Coinbase Support

Reach out to Coinbase Support through live chat or by submitting a request. Provide details to help them understand why your account was restricted:

  • The last time you successfully accessed your account
  • Any unauthorized transactions
  • Information on compromised credentials (if applicable)

The support team will review this information and guide you through necessary steps to lift restrictions.

3. Submit Identity Verification Documents

To ensure account security, Coinbase may prompt you to re-verify your identity before lifting restrictions.

Be prepared to provide:

  • A valid, unexpired government-issued ID
  • A selfie photo holding your ID

Follow all instructions carefully when asked to submit verification documents.

4. Transfer Funds and Close Account (If Needed)

If you wish to no longer use Coinbase, withdraw any funds to an external wallet or bank account. You can then close your Coinbase account. Restrictions do not prevent you from withdrawing funds prior to account closure.

Tips to Avoid Future Account Restrictions

Here are some best practices to keep your Coinbase account in good standing:

  • Carefully read Coinbase’s User Agreement and strictly follow their policies. Make sure you understand prohibited use cases.
  • Turn on 2FA. Two-factor authentication adds critical security to block unauthorized access.
  • Beware of phishing. Never enter your Coinbase credentials after clicking links in suspicious emails.
  • Use strong passwords. Create a unique, complex password for your Coinbase account.
  • Monitor account activity. Check your transaction history frequently and report unauthorized activity immediately.

By following security best practices and Coinbase’s policies, you can avoid the hassle of dealing with an account restriction in the future.


Getting hit with a “Coinbase Account Currently Restricted” error can be stressful. However, this security measure protects users from potential fraud, scams, and policy violations. Understanding the reasons for account restrictions helps you take the right steps to regain full access.

If your account is ever restricted, focus on strengthening account security and providing any details requested by Coinbase Support. And going forward, enabling 2FA and monitoring account activity vigilantly can help avoid restrictions down the road. By putting safeguards in place, you can trade crypto with confidence knowing your Coinbase account stays secure.