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How to Cancel and Delete a Bid Placed on StockX Marketplace

Introduction

StockX is an online marketplace that allows buyers and sellers to trade limited edition sneakers, streetwear, handbags, watches, and other items. It works similarly to the stock market, with buyers placing bids and sellers listing ask prices. When a bid and ask price match, a sale occurs.

Once a sale is made on StockX, the order cannot be canceled. This policy fosters trust in the marketplace and ensures sellers feel comfortable listing their items. However, if a bid has not yet been accepted, it can be deleted by the bidder. Here is a step-by-step guide on how to cancel and delete a bid you placed on StockX before it gets accepted.

Check If Your Bid Has Been Accepted

The first step is to check whether your bid has already been accepted by a seller.

  • Log in to your StockX account either on the mobile app or website.
  • Go to the Buying tab.
  • Click on Current Bids.

This section shows all your open bids that have not yet been accepted.

  • If your bid no longer appears here, it means it has already been accepted by a seller and cannot be canceled. You will have to wait until the item is verified and shipped by StockX before arranging for a return.

Delete an Open Bid

If your bid is still showing as open and has not been accepted, you can delete it by following these steps:

  • From the Current Bids page, find the bid you want to delete.
  • Click on the trash icon on the right side.
  • A confirmation popup will appear. Click Delete Bid to confirm.

Your bid will now be removed and you will not be charged if it gets accepted in the future. The funds you had set aside for the bid will be released back to you.

Why StockX Orders Cannot Be Canceled

StockX does not allow orders to be canceled once a bid is accepted due to the following reasons:

  • It maintains trust in the marketplace from both buyers and sellers. Backing out on bids erodes confidence.
  • There is an automated order processing system. Payments get deducted and sellers get notified instantly when a bid is accepted.
  • It results in more items being listed and available for buyers as sellers feel comfortable committing their items.

This strict no-cancellation policy is to protect the reliability of the StockX marketplace. However, you can always relist an item for resale if you change your mind after receiving it.

What to Do If You Made a Mistake

In rare cases, StockX may allow a cancellation if you made an accidental bid and a seller accepted it immediately before you could cancel:

  • Contact support immediately explaining it was an error. Provide screenshots if needed.
  • Make sure you contact them before the order ships out from the seller.
  • If they allow a cancellation, there may be a cancellation penalty fee applied.

However, this is not guaranteed. So always double check your bid details before placing them to avoid such issues.

Tips to Avoid Accidental Bids

Here are some tips to avoid placing wrong or unintended bids:

  • Always check the size and model before bidding to ensure it’s what you want.
  • Be cautious when editing an existing bid. It gets updated instantly so any changes to amount or dates will apply right away.
  • Pay attention to the expiration date on your bid. Renew it if you want to keep the bid active.
  • Use credit cards when possible so you can dispute accidental charges if needed.

When Do You Get Refunded for a Deleted Bid?

If you cancel a bid that has not yet been accepted, when do you get refunded the money you had set aside for it?

  • The funds are released and returned to your original payment method automatically.
  • It usually takes 3-5 business days for the refund to show up in your account or credit card statement after deleting the bid.
  • You will not receive any specific email confirmation about the refund from StockX.
  • Check your bank or credit card statements during the next billing cycle to ensure the debit has been reversed.

Recap

  • Open bids on StockX can be deleted easily if a seller has not accepted your price yet.
  • Once an order is created, StockX does not allow cancellations in order to preserve marketplace integrity.
  • Contact support right away if a bid gets accepted accidentally before you can delete it.
  • Always double check bid details before placing them to avoid needing to cancel later.
  • Expect refunds within 3-5 business days after deleting a bid.

Following these tips will help you safely place and cancel bids on StockX until you are ready to commit to a purchase.

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