Xbox Game Pass is a popular subscription service from Microsoft that gives you access to over 100 high-quality games on Xbox and PC for a monthly fee. However, you may eventually want to cancel and unsubscribe if you no longer play the games or want to save money. Here is a step-by-step guide on how to cancel and unsubscribe from Xbox Game Pass.
Table of Contents
Overview of Xbox Game Pass
Before learning how to cancel, let’s briefly go over what Xbox Game Pass is:
- Xbox Game Pass gives you unlimited access to a library of over 100 high-quality games on Xbox and PC. New games are added every month.
- There are two main subscription tiers:
- Xbox Game Pass for Console – Access to the game library on Xbox consoles only.
- Xbox Game Pass Ultimate – Access on both Xbox consoles and PC, plus additional benefits like online multiplayer, exclusive deals, and cloud gaming.
- Subscriptions auto-renew by default. You are billed monthly for as long as you stay subscribed.
Now let’s get into how to cancel each subscription tier.
Canceling Xbox Game Pass for Console
Follow these steps to cancel your Xbox Game Pass for Console subscription:
On Your Xbox Console
- Press the Xbox button on your controller to open the guide menu.
- Go to Profile & System > Settings > Account > Subscriptions.
- Select your Xbox Game Pass subscription.
- Choose Cancel Subscription.
On the Xbox Website
- Go to account.microsoft.com and sign in.
- Click on Services & subscriptions.
- Under Subscriptions, click on Xbox Game Pass then Cancel subscription.
After canceling, you’ll lose access to the games but can resubscribe anytime.
Canceling Xbox Game Pass Ultimate
To cancel Xbox Game Pass Ultimate, follow these steps:
On Your Xbox Console
- Press the Xbox button on your controller to open the guide menu.
- Go to Profile & System > Settings > Account > Subscriptions.
- Select your Xbox Game Pass Ultimate subscription.
- Choose Cancel Subscription.
On the Xbox Website
- Go to account.microsoft.com and sign in.
- Click on Services & subscriptions.
- Under Subscriptions, click on Xbox Game Pass Ultimate then Cancel subscription.
After cancellation, you’ll lose access to games, cloud gaming, exclusive deals and other benefits that are included with an Ultimate membership.
Turn Off Auto-Renewal
Instead of fully canceling your subscription, you can simply turn off auto-renewal as an alternative:
- Go to account.microsoft.com and sign in.
- Click Services & subscriptions then your subscription.
- Turn off Recurring billing.
Your subscription will then expire at the end of the current billing period instead of auto-renewing. You can resume the subscription anytime by turning recurring billing back on. This preserves your membership if you think you may resubscribe later.
Request a Refund
If you accidentally renewed or want your last payment refunded, you can request a refund:
- Go to support.xbox.com and sign in.
- Click Contact Us and select Requests for Refunds.
- Choose your Xbox Game Pass subscription and follow the steps.
Refund eligibility depends on several factors like your region and subscription length. But it’s still worth a try if you meet the basic criteria.
Summary
And that covers everything you need to know about how to cancel and unsubscribe from Xbox Game Pass. The main things to remember are:
- Cancel on your Xbox console by going to Settings > Account > Subscriptions.
- Cancel on the Xbox website by going to account.microsoft.com and managing your subscription.
- Turn off auto-renewal if you may resubscribe later.
- Request a refund if you’re eligible and want your last payment back.
Canceling is quick and easy, so don’t hesitate if Xbox Game Pass is no longer right for you.
