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How to Cancel LifeLock Memberships

LifeLock is an identity theft protection service that helps monitor your personal information and alerts you about potential identity theft. While it can provide useful protection, you may decide at some point that you want to cancel your LifeLock membership. Here’s a step-by-step guide on how to cancel LifeLock.

Why You Might Want To Cancel LifeLock

There are a few reasons why you might want to cancel your LifeLock membership:

  • The price is too high – LifeLock memberships can get expensive, especially if you signed up for one of the higher tier plans. If the monthly or yearly cost is more than you want to pay, canceling is an option.
  • You don’t use all the features – LifeLock offers a lot of identity protection services. If you find you aren’t taking advantage of everything LifeLock provides, you could switch to a more basic and affordable identity theft protection plan.
  • You’re unhappy with the service – If you’ve had a poor experience with LifeLock’s customer service or feel their identity alerts are not working as advertised, you can cancel a membership that isn’t meeting your needs.
  • You want to switch services – There are LifeLock alternatives you might want to try instead for identity theft protection. Canceling LifeLock lets you take advantage of competitor introductory offers.

How To Cancel Your LifeLock Membership

Cancelling your LifeLock membership is simple. Here are the steps:

Cancel by Phone

  1. Call LifeLock at 1-800-LIFELOCK (1-800-543-3562)
  2. Provide your LifeLock membership details
  3. Request to cancel your LifeLock service
  4. Confirm your cancellation over the phone

After canceling by phone, LifeLock will send a cancellation confirmation email detailing any final charges or remaining membership time.

Cancel at LifeLock’s Website

  1. Go to LifeLock’s website and log into your account
  2. Click on “Manage Account”
  3. Select “Cancel Membership”
  4. Follow the on-screen instructions to cancel your account

Cancelling online is just as effective as calling. Be sure to read any final details about your cancellation before exiting your account.

What Happens When You Cancel LifeLock

Here’s what to expect after canceling a LifeLock membership:

  • Membership immediately canceled: LifeLock will cancel your account as soon as they receive your cancellation request by phone or online.
  • Protection stops: Identity protection services will no longer monitor your personal information or alert you of suspicious activity after a cancellation goes through.
  • Refund eligibility: Depending on when you cancel your LifeLock membership and what plan you purchased, you may be eligible for a partial or prorated refund.
  • Cancellation confirmation: LifeLock will send details confirming your membership cancellation and any refund amount by email shortly after cancelling.

So in summary, after you cancel LifeLock, your account will close, monitoring will end, and you’ll receive cancellation confirmation from LifeLock by email.

LifeLock Cancellation and Refund Policies

LifeLock allows memberships to be cancelled at any time. Here are the policies around canceling and refunds:

  • Members can cancel a LifeLock membership by phone or online at any point.
  • Annual memberships and monthly memberships allow for prorated refunds within the first 60 days of purchasing or renewing.
  • After 60 days, there are no refunds on a cancelled LifeLock membership. Membership time left can still be used.
  • Credit monitoring services through Experian and TransUnion will be discontinued once a membership cancellation goes into effect.

So in most cases, LifeLock memberships can be cancelled hassle-free. Just be aware of the refund policy time limits when first signing up.

Alternatives to LifeLock

If you still want identity theft protection after canceling LifeLock, here some top-rated alternatives to consider:

  • Aura – Provides $1 million identity theft insurance and monitors financial accounts. Prices start at $10/month.
  • IdentityForce – Includes credit monitoring from TransUnion and monitors payday loan applications. Plans start at $17.95/month.
  • ID Watchdog – Sends identity monitoring alerts by phone and email. Individual plans are $9.95/month.
  • Identity Guard – Features dark web monitoring and notifies you of suspicious social media logins. Pricing starts at $19.99/month for individuals.

Be sure to compare protection services, pricing, and features that are most important to you when choosing a LifeLock alternative. Many services offer free trials for you to test coverage before committing.

The Bottom Line

It’s simple to cancel a LifeLock membership by calling their support line or managing your account settings online. Just understand cancellation and refund policies before signing up. And if you still need identity theft monitoring, explore competitors like Aura and IdentityForce that provide robust protection. With the right service at the best price, you can keep your personal data secure.

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