The Leapfrog Explorer is a popular children’s learning tablet that features educational games, apps, videos, ebooks, and more to help kids develop skills in reading, math, science, and more. Over time, you may want to reset the device back to factory default settings. Here is a step-by-step guide on how to factory reset a Leapfrog Explorer.
Table of Contents
Back Up Data First
Before factory resetting, it’s important to back up any data, progress, or content you want to keep. You can do this by connecting the Leapfrog Explorer to a computer with the Leapfrog Connect application installed. This will allow you to transfer photos, videos, saved games, and other files off the device.
Once backed up, you can then proceed with the reset with minimal data loss.
Use Leapfrog Connect
The easiest way to reset your Leapfrog Explorer is through the Leapfrog Connect software on a computer. Here are the steps:
- Download and install Leapfrog Connect on a Windows or Mac computer
- Connect your Leapfrog Explorer tablet via USB cable
- Open Leapfrog Connect and click on your device
- Select “Factory Reset” under the settings cog icon
- Confirm the reset
After a few minutes, the tablet will be restored to original factory settings, deleting all user data in the process.
Reset Through Parent Settings
You can also factory reset the Leapfrog Explorer without a computer using the Parent Settings menu:
- Turn off the tablet
- Press and hold the green D-pad and the house button simultaneously for 5 seconds until the Parent Settings menu appears
- Enter your 4-digit parent lock PIN code
- Select “Reset”
- Choose “Factory Data Reset”
Follow the on-screen prompts to complete the restore process. This achieves the same reset as using Leapfrog Connect.
After Reset Tips
Once your Leapfrog Explorer finishes the factory reset process, there are a few things you should do:
- Fully recharge the tablet before use
- Re-download any purchased apps or content from your LeapFrog account
- Adjust settings like display brightness, volume, etc.
- Calibrate the touch screen under the Parent Settings if needed
- Create new user profiles and customize the device
Doing these things will have your Leapfrog tablet working like new again!
Troubleshooting Issues
Here are some common issues and fixes if you encounter problems factory resetting your Explorer:
- Stuck on boot screen: Hold down the power button for 15-20 seconds to force shut down the device, then power it back on and try the reset again.
- Unresponsive touch: Attempt recalibrating the screen in Parent Settings after the reset.
- Can’t reset – device error: This could indicate a hardware issue. You may need service or a replacement device.
Reasons to Reset
Factory resetting the Leapfrog Explorer clears out all user data, restores original settings, and can fix a variety of issues, such as:
- Deleting child profiles
- Removing downloaded apps/games
- Fixing frozen/unresponsive device
- Resetting forgotten parental PINs
- Preparing tablet for sale/gifting
- Clearing any viruses or malware
- Resolving software bugs or glitches
- Improving general performance
Resetting to factory defaults gives you a fresh start and can often revitalize a sluggish, problematic device.
Conclusion
Factory resetting the Leapfrog Explorer tablet deletes all user data but can fix problems and improve performance. Make sure to fully back up any data you want to keep before resetting. Use the Leapfrog Connect software on a computer or the Parent Settings menu to complete the restore process. With just a few simple steps, you can have your Leapfrog device working like new again.
