How to Factory Reset Nest Indoor Cams

Nest indoor security cameras are popular smart home devices that allow you to monitor your home remotely. However, you may occasionally need to factory reset your Nest camera to troubleshoot issues, set up a replacement camera, or prepare it for resale. Resetting your Nest camera is an easy process, but it’s important to understand what happens during the reset so you can get your camera functioning again smoothly.

When Should You Reset Your Nest Camera?

There are a few common reasons to reset your Nest indoor camera:

  • You’re troubleshooting connectivity or performance problems: Resetting the camera often resolves glitches, freezes, or connection issues.
  • You’re setting up a replacement camera: If you received a replacement under warranty, you’ll need to reset the old camera before setting up the new one.
  • You’re giving away or selling your used camera: Resetting it removes your personal data and settings to protect your privacy.

Resetting your camera should typically be a last resort before seeking a replacement since it erases all your settings and video history.

How to Factory Reset a Nest Camera

Resetting a Nest camera is a simple process that takes just a few minutes. Here are the step-by-step instructions:

1. Open the Nest App

Launch the Nest app on your mobile device or log into on your computer.

2. Select Your Camera

Choose the camera you want to reset from your list of connected devices.

3. Tap Settings > Remove

This will factory reset your camera. Confirm when prompted.

That’s all there is to it! Your camera will now restart with factory default settings.

What Happens When You Reset Your Camera?

Resetting your Nest camera has the following effects:

  • It signs the camera out of your Nest account
  • It erases all app connectivity info and settings
  • It deletes all your video history and timelapse captures
  • It removes any customizations like activity zones

So before resetting your camera, make sure to export any video clips or images you want to keep. The reset permanently erases all saved footage.

How to Set Up Your Camera Again

Once reset, your Nest camera will be offline and you’ll need to set it up from scratch. Just follow the steps below:

  1. In the Nest app, tap Add > Set up device and choose the camera.
  2. Scan the QR code or enter the 8-character code from your camera.
  3. Follow the on-screen setup instructions to reconnect it.
  4. Customize motion zones and other settings as desired.

With your camera connected again, you can view its live video feed and it will resume detecting motion and sound.

Tips for Avoiding Future Issues

To maximize reliability and prevent issues requiring resets in the future:

  • Position your camera close to your Wi-Fi router or range extender
  • Keep the camera firmware updated in the Nest app
  • Use the Nest app’s connection tests during setup
  • Check for router firmware updates periodically


Resetting your Nest Indoor Camera restores it to factory default settings, which can resolve a variety of technical issues. Just be sure to export any video clips you want to keep since resetting erases all footage. And be prepared to walk through the setup flow again to reconnect your camera. Following the tips above will help minimize disruptions and keep your home monitoring running smoothly.