How to Permanently Delete Your Uber Account

Uber has become an essential part of everyday life for many people. The convenience of ordering a ride with just a few taps makes getting around easier than ever. However, you may eventually decide you no longer need or want Uber in your life.

Deleting your Uber account is possible, but the process is not straightforward. Uber wants to keep you as a customer, so they don’t make it easy to leave. This article will walk you through everything you need to know to permanently delete your Uber account.

Why You Might Want to Delete Your Uber Account

Here are some of the most common reasons people decide to delete their Uber accounts:

  • Privacy concerns – Uber collects a lot of personal data about you, including your location, contacts, and payment information. You may be uncomfortable with how much of your information Uber stores.
  • Security issues – Uber has suffered data breaches exposing customers’ sensitive information. You might not trust them to keep your data safe.
  • Switching services – Competitors like Lyft offer similar services. You might want to try a different ridesharing platform instead.
  • Financial reasons – Paying for frequent Ubers adds up quickly. Deleting your Uber account can help limit unnecessary spending on rides.
  • Negative experiences – You may have had bad encounters with drivers or feel Uber’s corporate values no longer align with your own.
  • Limited use – If you rarely take Ubers anymore, you might decide maintaining an account is unnecessary.

How to Delete Your Uber Account

Deleting your account is a two-step process:

  1. Deactivating your account
  2. Waiting 30 days for Uber to permanently delete your account

During the 30-day waiting period, you can still reactive your account at any point by simply logging back in.

Here is how to deactivate your Uber account:

On the Mobile App

  1. Open the Uber app and sign into your account
  2. Tap the menu icon ≡ in the top left
  3. Select “Settings”
  4. Choose “Privacy Settings”
  5. Scroll down and tap “Delete Your Account”
  6. Enter your login credentials to verify your identity
  7. Select a reason for deleting your account
  8. Tap “Submit”

On the Uber Website

  1. Go to Uber’s account deletion page
  2. Click “Delete My Uber Account”
  3. Sign into your account
  4. Select a reason for deleting your account
  5. Click “Delete Account”

After 30 days, your account will be permanently deleted by Uber.

What Happens When You Delete Your Uber Account

Here’s what to expect after beginning the account deletion process:

  • Immediate deactivation – You’ll be signed out and unable to use Uber.
  • Cancellation of upcoming rides – Any scheduled trips will be canceled automatically.
  • Loss of discounts and credits – Promotions and account credits will be removed. Use them before deactivating your account.
  • Removal of personal information – Uber says they will erase personal data like your profile and payment details.
  • No more support access – You won’t be able to contact Uber customer service after deletion.
  • Permanent deletion after 30 days – Uber will completely delete all account data after one month. Reactivation will no longer be possible.

Can You Reopen a Closed Uber Account?

If you deactivate your account but change your mind within 30 days, you can sign back in to restore your account.

However, once the 30-day window has passed, the deletion will be permanent. You won’t be able to retrieve your old account.

If you want to use Uber again down the road, you’ll have to create an entirely new account.

Tips for Safely Deleting Your Uber Account

To ensure your account cancellation goes smoothly, keep these tips in mind:

  • Use up credits and rewards – Apply any unused Uber credits, gift cards, or rewards from your account before deleting so they don’t go to waste.
  • Remove payment methods – Delete saved credit cards and other payment types so they don’t remain in Uber’s systems.
  • Cancel upcoming rides – Check that you don’t have any rides scheduled for the future before your account is set to close.
  • Download your data – Consider downloading an archive your Uber account’s data for your records before removing your account.
  • Check other linked services – If you have Uber Eats or other linked accounts, these will be deleted as well when your main Uber account closes.

Alternatives to Deleting Your Account

Rather than completely removing your account, you could take other steps to distance yourself from Uber:

  • Deactivate your account – You can temporarily deactivate your account rather than closing it forever. Just don’t log back in after 30 days.
  • Remove personal info – Delete saved addresses and payment methods without fully deleting your account.
  • Turn off notifications – Disable push notifications in the app’s settings if you want to use Uber less frequently.

Ready to Leave Uber for Good?

Uber might be convenient, but it’s collecting a lot of data about you in exchange for that service. If you’re concerned about your privacy or just don’t need Uber anymore, deleting your account is prudent.

Just be prepared to lose access to some data and functionality once the process completes. As they say, there’s no going back!

With this guide, you should understand exactly what’s involved in permanently removing your account. Just follow the step-by-step instructions to start the deletion process.