Google Maps is an indispensable navigation and location service used by millions worldwide. However, even the best software has its issues. Here are the most common Google Maps errors and bugs, along with fixes to get Maps working properly again.
Table of Contents
Common Google Maps Errors and Bugs
Wrong locations
One of the most well-known issues is Google Maps directing users to the wrong location. This has led people down incorrect roads, or even to completely different towns. Some examples over the years:
- Directing people searching for Mount Rushmore to a retreat center 13 miles away for nearly 5 years.
- Sending Norwegian tourists looking for Preikestolen Cliff to a village 20 miles away, overwhelming the small town.
- Mapping the wrong mailing addresses for homes and businesses.
App crashes or failures
Like any app, Google Maps on your phone can suffer crashes, freezes, or failures to load. This renders it unusable until the issues are fixed.
No connectivity
Without an internet connection, either WiFi or cellular data, Google Maps cannot load updated maps or navigation information. This cuts off a key function of the app.
GPS and location issues
Inaccurate or imprecise GPS lock on your location, or compass calibration problems, can significantly impact Google Maps functionality. It may show you in the wrong location, provide inaccurate directions and ETAs, and more.
Fixes and Solutions
Here are the top ways to troubleshoot and resolve many common Google Maps errors:
Check server status
Google has a public status dashboard for its services, including Maps. Check if any ongoing issues or outages align with problems you are experiencing.
Update the app
An outdated version of Maps can cause performance and functionality problems. Keep it updated on Android or iOS.
Restart the app
A simple restart will fix many app glitches or temporary software hiccups. Force close Maps and relaunch.
Check internet connectivity
Without WiFi or cell signal, Maps cannot load properly. Diagnose internet connectivity issues on your device or network and address them.
Recalibrate GPS and compass
On Android, go to Settings > Location > Improve accuracy. On iPhone, go to Settings > Privacy > Location Services > System Services and toggle Compass Calibration.
Clear app cache and data
Wipe out old Map files stored on your device, which could be causing problems like crashes or slowness. On Android go to Settings > Apps > Maps > Storage. On iPhone, delete and reinstall the app.
Update Google Maps API key
If Maps isn’t working properly on your website, double check you have a valid API key connected.
Check for Javascript errors
Maps functionality on websites relies on Javascript. Diagnose any JS errors on the page that may be interfering with Maps loading properly.
Try alternate locations or connections
It could be a very localized Maps failure only affecting a small area you are currently in. Move locations or connect to different WiFi/cell networks as a test.
Submit error reports
Both the Google Maps app and Google Maps Platform allow submitting detailed error reports to help improve the service.
Factory reset device
For recurring Google Maps problems that you just cannot resolve, a factory reset gives your device a clean slate which often fixes persistent app issues.
Preventing Future Errors
Aside from troubleshooting and fixing current Google Maps problems, you can take proactive measures to help avoid issues arising in the first place:
- Keep Google Maps updated on devices
- Clear app cache/data periodically
- Maintain accurate device location/GPS
- Use strong internet connections
- Test Maps functionality in different locations
- Report any bugs or problems early
Following best practices for using Maps and general mobile device maintenance will lead to fewer headaches from Google Maps letting you down when you need it most.
Conclusion
Google Maps revolutionized digital mapping and navigation, but the service still occasionally has issues arise. Thankfully, most common errors have straightforward fixes. Troubleshooting your specific problem using the steps here should get Google Maps working properly again in no time. Paying attention to Map functionality across locations and networks, keeping apps and devices updated, and reporting issues early are also wise preventative measures for the future.
