The copy-paste keyboard shortcuts (Ctrl + C to copy, Ctrl + V to paste) are some of the most frequently used shortcuts on a Windows computer. However, sometimes these shortcuts stop working properly leading to frustration. Here are the most common troubleshooting steps to try when the copy-paste shortcuts aren’t functioning:
Table of Contents
Diagnose Keyboard Issues
First, ensure your keyboard is working properly and the shortcut keys themselves aren’t faulty. Try using the copy-paste shortcuts in the BIOS during startup to isolate issues with Windows. If the shortcuts work in BIOS but not in Windows, it likely points to a software issue.
Restart Windows Explorer
Sometimes restarting Windows Explorer can refresh the copy-paste functions:
- Open Task Manager (Ctrl + Shift + Esc)
- Go to the Processes tab
- Right-click on Windows Explorer process
- Select Restart
Run Windows Troubleshooters
Windows 10 has built-in troubleshooting tools that can diagnose and fix common issues:
- Open Settings app > Update & Security > Troubleshoot
- Run the Keyboard and Windows Store Apps troubleshooter
- Follow the on-screen directions and apply fixes
Update Windows
An outdated Windows version can cause incompatibilities leading to copy-paste failure. Install the latest Windows updates:
- Open Settings app > Update & Security > Windows Update
- Install available updates
- Restart your PC
Uninstall Conflicting Apps
Third-party apps, especially clipboard managers, can interfere with the copy-paste function. Uninstall such apps and check if that helps.
Clear Clipboard Cache
A full clipboard cache could prevent copying new content. Clear the cache:
- Open Command Prompt as admin
- Run
cmd /c "echo off | clip"command - Restart your PC
Check for Malware
Malware could be blocking access to the clipboard. Scan your system with a good antivirus program.
Update Hardware Drivers
Outdated keyboard, mouse or motherboard drivers could cause copy-paste to fail. Keep your drivers updated using:
- Device Manager
- Manufacturer’s website
- Driver update utilities
Use System Restore
If copy-paste stopped working after a Windows update or installing an app, use System Restore to revert changes:
- Go to Settings > Update & Security > Recovery
- Under System Restore, choose a restore point before the issue occurred
- Follow on-screen directions
Create New User Account
Corrupted user profiles can prevent copy-paste from working correctly. As a test, create a new user account and check if copy-paste works there. If it works in the new account, your original profile is likely corrupted.
These are some of the most common and effective troubleshooting tips to try when copy-paste keyboard shortcuts are not working on your Windows 10/11 computer. Using the step-by-step guides outlined here should help resolve the issue in most cases.
