Table of Contents
Overview
Lyft allows riders to easily schedule upcoming rides in advance or cancel existing rides if plans change. However, there are specific policies regarding cancellations to be aware of. This article provides step-by-step instructions on how to cancel or delete upcoming scheduled Lyft rides to avoid cancellation fees.
Cancel an On-Demand Lyft Ride
If you request an on-demand Lyft ride and need to cancel it:
- Open the Lyft app and tap “Edit Ride” in the bottom left corner
- Tap “Cancel Ride”
- Confirm cancellation by tapping “Cancel Ride” again
Note:
- You have a 2 minute grace period after requesting a ride to cancel without penalty
- If you cancel after 2 minutes, you may be charged a small cancellation fee
Cancel a Scheduled Lyft Ride
To cancel an upcoming scheduled Lyft ride:
- Open the Lyft app and tap the calendar icon in the top right
- Find your scheduled ride and tap “Cancel Ride”
- Confirm cancellation by tapping “Cancel”
Note:
- You can cancel scheduled rides for free up to 1 hour before pickup time
- Within 1 hour of pickup, a cancellation fee may apply if a driver has been matched
Delete a Single Lyft Ride from History
To permanently delete a single Lyft ride from your ride history:
- Open the Lyft app and tap “Ride History”
- Tap the ride you want to delete
- Scroll down and tap “Delete Ride”
- Confirm deletion by tapping “Delete Ride”
Note:
- Deleted rides cannot be recovered
- This only deletes an individual ride, not entire ride history
Delete Entire Lyft Ride History
To permanently delete your entire Lyft ride history:
- Open the Lyft app and tap “Ride History”
- Tap the “Delete All” button
- Confirm deletion by tapping “Delete All”
Note:
- Your entire ride history will be deleted
- Deleted ride history cannot be recovered
Avoiding Lyft Cancellation Fees
To avoid cancellation fees with Lyft:
- Cancel scheduled rides at least 1 hour before scheduled pickup time
- Cancel on-demand rides within 2 minutes of requesting
- If plans change last minute, call your driver to explain situation
- For serious issues, contact Lyft support to dispute cancellation fee
Key Takeaways
- Cancel on-demand rides within 2 minutes to avoid fees
- Cancel scheduled rides 1+ hour before pickup to avoid fees
- Delete individual rides or entire ride history from app
- Act fast or contact support to avoid cancellation charges
Following these instructions will allow Lyft riders to easily cancel or delete upcoming rides as needed without incurring cancellation penalties. Reach out to Lyft support if any issues arise.
