How to Change a Password in RingCentral

Changing your RingCentral password is a straightforward process that can be done through the RingCentral website or mobile app. Here is a step-by-step guide on how to change your RingCentral password.

Reset Password through RingCentral Website

  1. Go to and click on “Sign In” on the top right corner.
  2. Enter your RingCentral phone number or email address and click “Next”.
  3. Click on “Forgot Password?”.
  4. Enter your phone number or email address again and click “Reset via SMS” or “Reset via Email”.
  5. If you chose SMS, enter the code sent to your phone. If email, click on the reset password link.
  6. Create a new password and click “Save”. Make sure your new password meets the below criteria:
    • At least 8 characters long
    • Contains at least one uppercase letter
    • Contains at least one lowercase letter
    • Contains at least one number

Your RingCentral password has now been successfully changed.

Reset Password via RingCentral Mobile App

You can also easily change your RingCentral password via the mobile app:

  1. Open the RingCentral mobile app and tap on your profile icon on the top left.
  2. Tap on your profile icon again to access account settings.
  3. Tap on “User Info” and then tap “User Password”.
  4. Enter your current password and new password.
  5. Tap “Save” to change your password.

Reset Password as Admin

If you are an admin, you can reset passwords for other users in your RingCentral account:

  1. Sign in to your RingCentral Admin Portal.
  2. Click on “Users” and select the user whose password you want to change.
  3. Click on “Reset Password” to have a temporary password emailed to that user.
  4. Inform the user to change their temporary password after signing in.

Tips for Creating a Secure RingCentral Password

Here are some tips to ensure you create a strong and secure RingCentral password:

  • Use at least 8 characters – Short passwords are easier to crack. Use a minimum of 8 characters.
  • Mix uppercase, lowercase, numbers and symbols – Using different character types makes your password more complex.
  • Avoid personal information – Don’t use things like your birthday or name.
  • Don’t reuse old passwords – Unique passwords for every account reduces risk.
  • Change it regularly – Update your RingCentral password every 90 days.
  • Use a password manager – Tools like LastPass can generate and store secure passwords.

Changing your RingCentral password regularly is an important part of keeping your account secure. Follow the steps above to easily update your password.

Frequently Asked Questions

Why do I need to change my RingCentral password?

It is good security practice to periodically change passwords to important accounts. This reduces the risk of hackers gaining access. RingCentral recommends changing your password every 90 days.

I forgot my RingCentral password, what should I do?

If you forget your password, you can easily reset it by going to the RingCentral sign in page and clicking on “Forgot Password”. You can then reset your password via email or SMS verification.

How do I enable two-factor authentication for RingCentral?

You can enable two-factor authentication through the RingCentral online account under “User Info” → “Two-Step Verification”. This adds an extra layer of security by requiring both your password and a verification code when signing in.

What are the password requirements for RingCentral?

RingCentral passwords need to have a minimum of 8 characters, with at least one uppercase letter, one lowercase letter, and one number. Avoid using personal information or easy to guess words and phrases.

Can I use the same password across multiple RingCentral accounts?

It is best practice to use a unique password for every RingCentral account you have. Reusing the same password across accounts makes you more vulnerable if that password is compromised.