How to Change the Email Address Associated With Your Etsy Shop

Having the right email address associated with your Etsy shop is crucial for communicating with customers and managing your business. As your business grows and changes, you may need to update the email address tied to your Etsy account. Fortunately, it’s easy to change the email address for your Etsy shop account.

Why You Might Want to Change Your Etsy Shop’s Email Address

There are several reasons why you may need to change the email address associated with your Etsy shop account:

  • You’ve outgrown a personal email: When first starting out, many sellers use their personal email for their shop. As your shop grows, you may want to open a dedicated business email account instead.
  • Security concerns: If your email was compromised, changing your email address helps secure your Etsy account.
  • Separate business from personal email: Using separate email addresses for personal and business communications keeps everything organized.
  • Rebranding: If you change your business name or brand, you may want your email address to match.

No matter the reason, changing your email address through Etsy is a straightforward process.

How to Change Your Etsy Shop Email Address

Follow these simple steps to change the email address associated with your Etsy shop account:

1. Log Into Your Etsy Account

First, log into your Etsy account using your current email address and password. Access your Etsy dashboard where you manage your shop.

2. Go to Account Settings

From your Etsy dashboard, click on “Your Account” located on the top right. Then select “Account Settings” from the drop-down menu.

3. Navigate to Email Settings

In your Account Settings, find the “Email” section and click on it. This is where you can view and manage the email addresses associated with your Etsy account.

4. Add a New Email Address

Under “Your Email Addresses”, click the option to “Add a new email address”. A pop-up window will appear.

5. Enter and Confirm Your New Email

In the pop-up window, type your new email address in the “New email address” field. Re-enter it in the “Confirm email address” field. Then click “Save” when complete.

6. Verify Your New Email Address

Etsy will send a verification code to your new email address. Check your email inbox, copy the verification code, and paste it into the “Verification code” field. Then click “Verify”.

7. Make the New Email Primary

Finally, make your new email address the primary email for your Etsy account. Under “Your Email Addresses”, click the blue “Make primary” button next to your new email address.

Once you make your new email address primary, your Etsy shop email is officially changed! It’s that easy.

Tips for Updating Other Connected Accounts

If you use integrated services like MailChimp, PayPal, or Google Analytics with your Etsy shop, don’t forget to also update your email address with those platforms. Keeping the same email across connected platforms avoids confusion.

You’ll also want to update your email in your Etsy shop policies and announcements if it’s displayed there.

What to Do If You Can’t Change Your Email

Sometimes issues pop up that prevent changing your email. Here are tips for troubleshooting problems:

  • Double check for typos: If Etsy won’t verify your new email, check for typos in the address you entered.
  • Contact Etsy Support: If other attempts fail, reach out to Etsy Support through the Help Center for assistance changing your email.
  • Check email filters: Your verification code may have been filtered to spam or trash folders.

With a few quick steps, changing your Etsy shop email address is simple. Having the right email will help your shop run smoothly as your business continues growing.