How To Contact Cash App Customer Service and Get Account Support

Cash App is a popular mobile payment service that allows users to easily send, receive, and request money. With over 70 million active monthly users, Cash App has become one of the most widely used peer-to-peer payment apps.

However, like with any financial service, users may occasionally run into issues that require contacting Cash App customer support. Common reasons to contact support include:

  • Trouble linking bank account
  • Questions about limits or verification
  • Reporting fraud or unauthorized transactions
  • Recovering lost/stolen Cash Card
  • Resolving declined payments
  • And more

Fortunately, Cash App offers several ways to get in touch with their customer service team for assistance.

Contact Cash App Support In-App

The easiest way to reach Cash App customer service is directly in the app.

To contact support in-app:

  • Tap the profile icon in the top right corner
  • Select “Support”
  • Choose your issue from the list
  • Tap “Contact Support”

You’ll then be prompted to provide details about your issue. Based on the information you enter, Cash App will determine the best way to contact you (either by email or phone).


  • Direct access to support in the app
  • Available 24/7
  • Fast response times

Call Cash App Support

You can also contact Cash App customer service by phone at 1-800-969-1940. Support specialists are available every day from 9 AM to 7 PM ET.

When you call, you’ll need to work through a phone tree to get to the appropriate department for your issue. Be prepared to provide details like your Cashtag, email, and recent activity.


  • Speak directly with a support agent
  • Get real-time solutions


  • Limited hours
  • Potential wait times

Contact Cash App Via Social Media

Cash App is also active on social media if you need customer service assistance. You can find them on:

  • Instagram: @CashApp
  • TikTok: @CashApp
  • Facebook: SquareCash
  • Twitter: @CashSupport

Message them directly about your issue. While they don’t offer 24/7 support on social platforms, their team does monitor frequently.


  • Convenient for quick questions
  • Direct contact


  • Delayed response times
  • No account access

Write to Cash App

You can also contact Cash App customer service by physical mail. Send letters to:

Cash App 
1955 Broadway, Suite 600  
Oakland, CA 94612

Be sure to include your Cashtag or account email as well as details on your issue.


  • Paper trail


  • Slow response time
  • No immediate solutions

Protect Your Account When Contacting Support

When reaching out to Cash App support, keep account security top of mind:

  • Never share full debit card info or account passwords
  • Confirm legitimacy of accounts before contacting
  • Avoid clicking suspicious links
  • Never make test payments

Reputable Cash App agents will never ask for sensitive information like your PIN or social security number.

Get Support and Solutions from Cash App Customer Service

With multiple options to choose from, you can easily get Cash App support for any issues with your account or transactions. Contact them through the app, by phone, on social media or by mail to troubleshoot problems, verify your identity, report unauthorized activity, and more.

Just remember to protect your sensitive account details when reaching out. And be as detailed as possible with your inquiry to expedite solutions.

With responsive and dedicated customer service access, Cash App makes it simple to get the assistance you need so you can confidently use their platform.