Key takeaways:
- Teachers can easily delete individual messages or entire conversations in the ClassDojo app
- Parents cannot delete messages they have sent to teachers
- Deleted messages are removed from both the teacher’s and parent’s view in the app
- Teachers can download message history before deleting conversations for record-keeping purposes
ClassDojo is a popular classroom communication app that allows teachers to easily connect with students and parents. One of its key features is the ability for teachers and parents to send messages to each other. However, there may be times when a teacher needs to delete a message or an entire conversation thread. In this article, we’ll walk through the steps for deleting messages in ClassDojo and answer some frequently asked questions.
Table of Contents
Deleting Individual Messages as a Teacher
If you’re a teacher and need to delete a single message that you’ve sent in ClassDojo, follow these simple steps:
- Open the ClassDojo app and navigate to the conversation containing the message you want to delete
- Locate the specific message you wish to remove
- Tap and hold on the message until a menu appears
- Select “Delete” from the menu options
- Confirm that you want to delete the message
The message will now be removed from both your view and the recipient’s view in the conversation.
Deleting Entire Conversation Threads as a Teacher
In some cases, you may want to delete an entire conversation thread with a parent. Here’s how to do it:
- Open the ClassDojo app and go to the “Messages” tab
- Find the conversation thread you want to delete
- Swipe left on the conversation
- Tap on the red “Delete” button that appears
- Confirm that you want to delete the entire conversation
All messages within that conversation will now be permanently deleted for both you and the parent.
Downloading Message History Before Deleting
Before deleting messages or conversations, you may want to download a copy of the message history for your records. ClassDojo allows teachers to easily download message histories:
- Log in to ClassDojo through a web browser (not the app)
- Go to the “Messages” section
- Click on the conversation you want to download
- Click on the three-dot menu icon in the top right corner
- Select “Download conversation”
The conversation will be saved as a .txt file that you can store for your records.
What About Parents Deleting Messages?
Currently, ClassDojo does not give parents the ability to delete messages they have sent to teachers. If a parent wants a message removed, they will need to contact the teacher and request that the teacher deletes it on their end.
By following these steps, teachers can easily manage their ClassDojo messages and conversations, removing any unnecessary or inappropriate communications as needed.
FAQ
Can parents delete messages they sent to teachers?
No, parents do not have the ability to delete messages they have sent through ClassDojo. If a parent wants a message deleted, they need to ask the teacher to remove it.
Are deleted messages gone forever?
Yes, when a teacher deletes a message or conversation in ClassDojo, it is permanently removed from both the teacher’s and the parent’s view in the app.
Can teachers recover deleted messages?
No, once a message or conversation is deleted by a teacher in ClassDojo, it cannot be recovered within the app. That’s why it’s a good idea for teachers to download important conversations before deleting them.
Do parents know when a teacher has deleted a message?
Parents will no longer see the deleted message in the conversation, but they are not specifically notified that the teacher has deleted a message.
Can school administrators see deleted messages?
No, once a teacher deletes a message or conversation, it is no longer viewable by anyone, including school administrators. However, administrators can see all active messages and conversations within their school’s ClassDojo account.
