How to Fix BeReal App Can’t Resolve Your Request Error Message

Key takeaways:

  • The “can’t resolve your request” error in BeReal often indicates internet connectivity issues or outdated app versions.
  • Troubleshooting steps include checking your internet connection, restarting the app, clearing cache, and updating the app.
  • If the issue persists, try reinstalling the app or contacting BeReal support for further assistance.

BeReal, the popular photo-sharing app that encourages users to showcase their authentic selves, has been gaining traction among social media enthusiasts. However, some users have encountered the frustrating “can’t resolve your request” error message while using the app. If you’re one of those affected by this issue, don’t worry! We’ve compiled a list of solutions to help you get back to sharing your real moments with friends.

Check Your Internet Connection

The most common cause of the “can’t resolve your request” error is an unreliable internet connection. BeReal requires a stable connection to communicate with its servers and function properly. To ensure your internet is working correctly:

  • Check if other apps or websites are loading properly on your device.
  • Try switching between Wi-Fi and mobile data to see if the issue is network-specific.
  • Restart your router or modem if you suspect a connection problem.

Restart the BeReal App

Sometimes, a simple app restart can resolve temporary glitches causing the error message. To restart the BeReal app:

  1. Close the app completely by removing it from your device’s recent apps list.
  2. Wait a few seconds, then relaunch the app and try using it again.

Clear the App Cache

Corrupted cache files can lead to various app issues, including the “can’t resolve your request” error. Clearing the BeReal app’s cache can help resolve this problem:

For Android users:

  1. Go to your device’s Settings > Apps > BeReal.
  2. Tap on “Storage” and select “Clear cache.”

For iOS users:

  1. Uninstall the BeReal app from your device.
  2. Reinstall the app from the App Store, which will start with a fresh cache.

Update the BeReal App

Using an outdated version of the BeReal app can cause compatibility issues and trigger the “can’t resolve your request” error. Ensure you have the latest version installed:

  1. Visit the App Store (for iOS) or Google Play Store (for Android).
  2. Search for “BeReal” and check if an update is available.
  3. If an update is found, tap “Update” to install the latest version.

Reinstall the BeReal App

If the above solutions don’t work, try uninstalling and reinstalling the BeReal app. This process can help resolve any corrupted installation files causing the error:

  1. Uninstall the BeReal app from your device.
  2. Restart your device to ensure a clean slate.
  3. Visit the App Store or Google Play Store and reinstall the BeReal app.

Contact BeReal Support

If you’ve tried all the troubleshooting steps and still encounter the “can’t resolve your request” error, it’s time to reach out to BeReal’s support team. They can provide further assistance and investigate any potential server-side issues:

  1. Open the BeReal app and go to Settings > Help > Contact us.
  2. Select “Report a Problem” and choose the relevant issue from the list.
  3. Provide a detailed description of the error, including any screenshots if possible.
  4. Submit your report and wait for a response from the BeReal support team.


Encountering the “can’t resolve your request” error in the BeReal app can be frustrating, but it’s usually a fixable issue. By following the troubleshooting steps outlined in this article, you should be able to resolve the problem and get back to sharing your authentic moments with friends. Remember to check your internet connection, restart the app, clear cache, update to the latest version, and reinstall if necessary. If the issue persists, don’t hesitate to contact BeReal support for further assistance.


Why does the BeReal app keep showing the “can’t resolve your request” error?

The “can’t resolve your request” error in BeReal can occur due to various reasons, such as poor internet connectivity, outdated app versions, or corrupted cache files. Following the troubleshooting steps mentioned in the article can help resolve the issue in most cases.

Can I still use BeReal if I encounter the “can’t resolve your request” error?

Unfortunately, the “can’t resolve your request” error prevents you from using the BeReal app properly. You’ll need to resolve the issue by following the troubleshooting steps before you can resume using the app to share your moments with friends.

How long does it take for BeReal support to respond to my error report?

The response time from BeReal support may vary depending on the volume of requests they receive and the complexity of the issue. Typically, you can expect a response within a few business days. If you don’t hear back within a week, consider following up on your report.

Will I lose my BeReal data if I uninstall and reinstall the app?

Uninstalling the BeReal app will not cause you to lose your data, as your moments and friendships are stored on BeReal’s servers. However, make sure to log in using the same account after reinstalling the app to access your previous data.