Key takeaways:
- Update Bluetooth drivers and Windows to resolve many issues
- Ensure Bluetooth is turned on in Windows settings
- Remove wireless interference between devices
- Restart devices and re-pair to fix connectivity errors
- Run the Windows Bluetooth troubleshooter for automated fixes
Bluetooth is a convenient way to wirelessly connect devices to your Windows PC, like headphones, speakers, keyboards and more. But when it’s not working properly, Bluetooth can be incredibly frustrating. Connection drops, pairing failures, missing Bluetooth options – these are all too common occurrences.
Luckily, there are a number of steps you can take to troubleshoot and resolve Windows Bluetooth issues. With a bit of patience and persistence, you can get your devices connected and working smoothly again. Let’s walk through some of the most effective fixes.
Table of Contents
Check for Updates
One of the first things to try when experiencing Bluetooth problems is to ensure everything is up-to-date. This includes:
- Bluetooth device firmware: Check if there are any available updates for your specific Bluetooth device and install them.
- Windows Updates: Make sure Windows is fully updated, as updates often include Bluetooth fixes and improvements. Go to Settings > Update & Security > Windows Update.
- Bluetooth drivers: Outdated or buggy drivers are a common culprit. In Device Manager, find your Bluetooth device, right-click it and select “Update driver”.
Reboot your PC after installing any updates to ensure they take full effect. In many cases, simply bringing things up-to-date will resolve Bluetooth issues.
Verify Bluetooth is On
Another basic but important step is to confirm Bluetooth is actually enabled on your Windows device:
- Click the Start button and select Settings
- Go to Devices > Bluetooth & other devices
- Ensure the Bluetooth toggle is switched On
If you don’t even see the Bluetooth option here, your PC may not have Bluetooth capability. Some desktop PCs require a separate Bluetooth adapter to be installed.
Remove Interference
Bluetooth is a wireless technology, and like all wireless signals, it’s susceptible to interference. This can cause devices to disconnect or fail to pair. Some common sources of interference include:
- Other wireless devices like phones, tablets, laptops, etc.
- Microwaves
- Fluorescent lights
- Metal objects
To reduce the chance of interference:
- Move Bluetooth devices closer to the PC, within line of sight if possible
- Temporarily turn off other wireless devices to test if they’re impacting the connection
- Move devices away from potential interference sources
Re-Pair Devices
If a previously paired device won’t connect, sometimes un-pairing and re-pairing can help. This gives both devices a fresh start to establish a new connection:
- Go to Settings > Devices > Bluetooth & other devices
- Select the problematic Bluetooth device and click Remove Device
- Turn the Bluetooth device off and back on again to make it discoverable
- On your PC, click Add Bluetooth or other device and re-pair
This process often resolves pairing issues and lingering connection bugs.
Run the Bluetooth Troubleshooter
Windows includes a handy built-in troubleshooter that can automatically identify and fix some common Bluetooth issues:
- Go to Settings > Update & Security > Troubleshoot
- Under Find and fix other problems, select Bluetooth
- Click Run the troubleshooter and follow the prompts
The troubleshooter will scan for issues and apply any recommended fixes. It’s not guaranteed to resolve every problem, but it’s a good automated step to try.
Restart Devices
If Bluetooth devices won’t connect or keep disconnecting, sometimes a simple restart of both the Bluetooth device and the Windows PC can help reset things:
- Turn off the Bluetooth device
- Restart your Windows PC
- Turn the Bluetooth device back on and attempt to connect
This can clear up temporary glitches and connection issues.
Check Battery
For Bluetooth devices that aren’t plugged in, like wireless headphones or keyboards, check that the batteries are sufficiently charged. Low batteries can cause connectivity issues or failure to pair. If the device has a replaceable battery, try using a fresh one.
Contact Support
If you’ve tried all these steps and are still having problems, it may be time to reach out for additional help:
- Device manufacturer: Contact the support team for your specific Bluetooth device for troubleshooting and advice, especially if the device won’t connect to any other systems either.
- Microsoft: Visit the Microsoft Bluetooth troubleshooting page or contact Microsoft support for further assistance with Windows Bluetooth issues.
FAQ
Why does my Bluetooth device keep disconnecting?
There are several possible reasons, including interference from other wireless devices or physical obstructions, low battery on the device, or outdated drivers. Try moving the device closer to your PC, removing sources of interference, checking the battery level, and ensuring all drivers and firmware are up-to-date.
Why won’t my Bluetooth device pair with my PC?
First, make sure Bluetooth is enabled on your Windows PC in Settings > Devices > Bluetooth & other devices. If you’re still having trouble, try un-pairing and re-pairing the device. Restarting both the Bluetooth device and your PC can also help clear up temporary pairing issues.
What do I do if Windows isn’t finding my Bluetooth device?
Confirm your Windows PC has Bluetooth capability enabled. Make sure the Bluetooth device is turned on and in pairing mode – refer to the device’s manual for specific instructions on making it discoverable. If it’s still not showing up, try restarting both the PC and the Bluetooth device, then attempt to pair again.
Can I use Bluetooth for gaming on my PC?
Yes, Bluetooth can be used to connect wireless gaming controllers, headsets, and other peripherals. However, Bluetooth can introduce some audio latency and input lag compared to wired connections or proprietary wireless technologies. Serious gamers often prefer low-latency wireless options designed specifically for gaming.
