Key Takeaways:
- You can easily change your phone number on Amazon through the “Login & security” settings in your account
- Updating your phone number ensures you receive important notifications about your orders and account security
- The process is similar whether you’re using the Amazon website or mobile app
As an experienced Amazon user and tech writer, I know how important it is to keep your account information up to date. One crucial piece of information is your phone number, which Amazon uses to send you important notifications about your orders, account security, and more. If you’ve recently changed your phone number, it’s essential to update it on your Amazon account as soon as possible. In this article, I’ll walk you through the simple steps to quickly update your phone number on Amazon.
Table of Contents
Why Updating Your Phone Number on Amazon Matters
Before we dive into the process, let’s discuss why keeping your phone number current on Amazon is so important:
- Order notifications: Amazon sends text messages to alert you about the status of your orders, such as when they’ve shipped or been delivered. If your phone number is outdated, you may miss these important updates.
- Account security: In some cases, Amazon may need to contact you about suspicious activity on your account or to verify your identity. Having the correct phone number on file ensures that you can be reached promptly to resolve any security issues.
- Two-step verification: If you have two-step verification enabled on your Amazon account, you’ll need to enter a code sent to your phone number each time you log in. Updating your phone number ensures that you can continue to access your account securely.
How to Change Your Phone Number on Amazon (Website)
Follow these steps to update your phone number on the Amazon website:
- Log in to your Amazon account and click on “Account & Lists” in the top right corner.
- Under the “Ordering and shopping preferences” section, click on “Login & security.”
- Click on the “Edit” button next to the “Mobile Phone Number” field.
- Enter your new phone number and click “Continue.”
- Amazon will send a verification code to your new phone number. Enter this code on the website to confirm the change.
That’s it! Your phone number is now updated on your Amazon account.
How to Change Your Phone Number on the Amazon App
If you prefer using the Amazon app on your smartphone, the process for updating your phone number is similar:
- Open the Amazon app and tap on the three lines in the bottom right corner to open the menu.
- Tap on “Your Account” and then select “Login & security.”
- Tap on the “Edit” button next to the “Mobile Phone Number” field.
- Enter your new phone number and tap “Continue.”
- Enter the verification code sent to your new phone number to confirm the change.
Troubleshooting Phone Number Updates on Amazon
If you encounter any issues while trying to update your phone number on Amazon, try these troubleshooting tips:
- Ensure you’re entering a valid phone number: Double-check that you’ve entered your new phone number correctly, including the country code if necessary.
- Check your internet connection: A stable internet connection is necessary to complete the phone number update process. If you’re experiencing issues, try connecting to a different network or restarting your device.
- Contact Amazon customer support: If you continue to have trouble updating your phone number, reach out to Amazon’s customer support for assistance. They can guide you through the process or investigate any potential account issues.
Conclusion
Keeping your phone number up to date on your Amazon account is a simple yet important task. By following the steps outlined in this article, you can quickly update your phone number on either the Amazon website or mobile app. Doing so ensures that you’ll continue to receive important notifications about your orders and account security, and you can enjoy a seamless Amazon shopping experience.
Remember, if you ever have any trouble updating your phone number or have questions about your Amazon account, don’t hesitate to contact Amazon’s customer support for help. With your phone number updated and your account secure, you can shop with confidence on Amazon.