Key Takeaways:
- Removing items from your Wish shopping cart is a simple process that can be done in just a few taps
- You can remove items entirely or save them for later by moving them to a wishlist
- If you’ve already placed an order, you can still cancel it within 8 hours or request a refund if the item is damaged or doesn’t arrive
Table of Contents
Removing Items from Your Wish Shopping Cart
Shopping on the Wish app is a great way to find unique items at affordable prices. However, sometimes you may add items to your cart that you later decide you don’t want to purchase. Fortunately, removing these items from your shopping cart is a quick and easy process.
To remove an item from your Wish shopping cart, follow these steps:
- Open the Wish app on your smartphone and tap on the cart icon in the bottom toolbar to access your shopping cart.
- Find the item you want to remove and tap on the quantity tab in the bottom right corner of the item.
- Select “0” as the quantity.
- Tap “Remove Item” on the pop-up that appears to confirm the removal.
That’s it! The item will be removed from your shopping cart.
Saving Items for Later
If you’re not quite ready to remove an item from your cart entirely, you can save it for later by moving it to a wishlist. This allows you to easily find the item again in the future without having to search for it.
To move an item from your shopping cart to a wishlist:
- Tap on the quantity tab of the item you want to save.
- Select “0” as the quantity.
- When the pop-up appears, tap “Save for Later” instead of “Remove Item”.
- If you don’t already have a wishlist, you’ll be prompted to create one. Enter a name for your wishlist and tap “Create New Wish List”.
Your item will now be added to your wishlist, where you can easily find it later.
Canceling an Order
If you’ve already placed an order but have changed your mind, you can still cancel it within 8 hours of placing the order. Here’s how:
- Open the Wish app menu by tapping the three horizontal lines in the top-left corner.
- Choose “Order History” and find the item you want to cancel.
- Tap “Contact Support” under the item.
- In the chat window that appears, select “Yes” when asked if you need help with that order.
- Choose “Cancel my item” when asked what you’d like to do with the order.
- Select a reason for canceling or type your own, and the order will be canceled at no charge.
Requesting a Refund
If your item doesn’t arrive within 30 days or arrives damaged or not as described, you can request a refund. Keep in mind that certain items, such as CDs or hygiene products, are not eligible for return.
To request a refund:
- Go to “Order History” in the Wish app menu.
- Find the item you want to return or get a refund for and tap “Contact Support”.
- Select “Yes” if you’ve received the item, or “No” if you haven’t.
- Choose “I want more assistance” when asked what you’d like to do.
- Decide if you want the refund as Wish Cash to use on future purchases or returned to your original payment method. If you choose the latter, expect the refund within 5-10 business days.
By following these simple steps, you can easily manage your Wish shopping cart and orders, ensuring a smooth and satisfying shopping experience.
FAQ
How long do I have to cancel an order on Wish?
You can cancel an order on Wish up to 8 hours after placing it. After that time, the order will begin processing and can no longer be canceled.
Can I return an item on Wish for a refund?
Yes, most items on Wish can be returned for a refund within 30 days of delivery if they are damaged, not as described, or if you simply change your mind. Some items, such as CDs and hygiene products, are not eligible for return.
How do I create a wishlist on the Wish app?
To create a wishlist, move an item from your shopping cart to a wishlist by tapping the quantity, selecting “0”, and then choosing “Save for Later” on the pop-up. If you don’t have a wishlist yet, you’ll be prompted to create one.
How long does it take to receive a refund on Wish?
If you request a refund to your original payment method, it typically takes 5-10 business days to process. If you choose to receive the refund as Wish Cash, it will be available immediately for use on future purchases.
What should I do if my item doesn’t arrive or arrives damaged?
If your item doesn’t arrive within 30 days or arrives damaged or not as described, contact Wish support through the “Order History” section of the app. They will assist you in processing a refund or replacement.