- Poor internet connectivity or signal strength causing messages to not send or receive properly. Restarting the device or trying a different WiFi/cellular data connection may help.
- Recipient may have blocked you, preventing messages from going through. They would need to unblock you in their settings.
- Incorrect contact details for the recipient could prevent message delivery. Verify you have the right details.
- Outdated app version can cause issues. Update Viber to the latest version.
- Disabled notifications and permissions in device settings or the Viber app itself could prevent proper message sending. Check settings.
Troubleshooting Tips
- Check internet connectivity and signal strength. Switch connections or restart device.
- Verify recipient has not blocked you and you have correct contact details for them.
- Update Viber app to latest version.
- Enable all necessary permissions and notifications for Viber in device settings and in-app.
- Try resetting Viber app to default settings or reinstalling it.
- Contact Viber support if issues persist for further help.
Preventative Measures
- Keep Viber updated.
- Don’t disable critical permissions.
- Maintain reliable internet connectivity.
- Periodically restart device and Viber app.
- Cultivate good relationships with contacts to avoid blocking.
Let me know if you need any clarification or have additional questions!
