Cash App is a popular mobile payment app that allows users to easily send, receive, and request money. It connects directly to a user’s bank account or debit card. While Cash App offers convenience for peer-to-peer transactions, some users may eventually want to close their account and remove the app from their device. Here is a step-by-step guide on how to properly close your Cash App account.
Table of Contents
Transfer Any Remaining Balance
Before closing your Cash App account, you first need to withdraw or transfer out any funds remaining in your account balance.
- Open the Cash App mobile app
- Tap on the profile icon in the top-right corner
- Scroll down and tap on “Cash Out”
- Enter the amount you would like to transfer from your Cash App balance. Tap “Cash Out” to complete the transfer.
The money will be sent to the bank account linked to your Cash App account.
Delete Personal Information
Once your balance reaches $0, you can take steps to delete your personal information from Cash App.
- Tap on your profile icon
- Scroll down and select “Support”
- Tap on “Something Else”
- Tap on “Account Settings”
- Select “Delete Your Personal Information”
- Tap on “Contact Support” via phone, email or chat
- Request account closure and deletion of personal data
Close Cash App Account
After contacting Cash App support and requesting deletion of your personal data, you can then close your Cash App account.
- From Account Settings, scroll down and tap on “Close My Cash App Account”
- Carefully review the prompts and confirm you want to close the account
- Tap on “Confirm Closing Account”
Once confirmed, your account will be closed. You may receive a confirmation email or text message.
Unlink Connected Accounts
Before deleting the app, make sure to unlink any connected debit cards, bank accounts or other payment methods.
- Go to Account Settings
- Tap on “Manage Bank Accounts”
- Select all linked accounts and tap “Unlink”
This will disconnect all external accounts from your now-closed Cash App account.
Delete the Cash App Mobile App
With your account closed and information deleted, you can now safely delete the Cash App app from your mobile device.
On iPhone
- Tap and hold the Cash App icon until the icons shake
- Tap the X icon on the Cash App icon
- Tap “Delete” to confirm
On Android
- Touch and hold the Cash App icon
- Drag icon up to “Uninstall”
- Tap “OK” to confirm uninstall
And that’s it! By following these steps you have successfully closed your Cash App account, disconnected linked accounts, and removed the app from your mobile device. You can now feel comfortable knowing your personal data is no longer stored on Cash App servers.
Alternative Payment Apps
Now that you’ve closed your Cash App account, you may want to consider signing up for a different payment app if you still want mobile peer-to-peer transaction capabilities. Here are some top alternatives:
- Venmo – Owned by PayPal, Venmo is the most popular Cash App alternative for sending money to friends.
- Zelle – Allows users to quickly transfer money directly between bank accounts. Supported by most major US banks.
- PayPal – Longstanding platform to make online purchases and send money using your PayPal balance, bank account or credit/debit cards.
- Google Pay – Send or request money using Google Pay. Can also be used for contactless payments at stores.
Be sure to thoroughly research any payment app before signing up. Compare fees, linked account options, privacy, security features and user reviews. Choose one tailored to your specific needs.
Key Takeaways
- Fully withdraw account balance before closing Cash App account
- Contact support to delete personal data and close account
- Unlink connected debit cards, bank accounts, credit cards
- Delete Cash App mobile app from your iPhone or Android device
- Consider alternative payment apps like Venmo, Zelle or PayPal
Closing and removing your Cash App account is simple when following the proper steps. Make sure your information and money is secure before deleting the app from your mobile phone.
