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How to Delete and Remove All Photos From Your Amazon Photos Library

Key Takeaways:

  • Amazon Photos does not provide an option to mass delete all photos from your library, but there are workarounds to achieve this.
  • You can contact Amazon customer support to request a complete deletion of your photo library, which may take 5-7 business days.
  • Alternatively, you can delete photos in batches of up to 3,000 at a time through the Amazon Photos web interface or by accessing your Amazon Drive.

As an experienced tech writer with over 5 years of expertise in cloud storage solutions, I understand the importance of having control over your digital data, including the ability to delete and remove photos when needed. Amazon Photos is a popular cloud storage service, but it lacks a straightforward option to mass delete your entire photo library. In this comprehensive guide, I’ll walk you through the steps to permanently remove all photos from your Amazon Photos account.

Contact Amazon Customer Support

The only official way to delete your entire Amazon Photos library is to contact Amazon customer support and request a complete deletion. Here’s how to do it:

  1. Log in to your Amazon account and go to the “Help” section under your account options menu.
  2. Click on “Something else” in the menu, then select “I need more help.”
  3. Start a chat session with customer support and clearly explain that you want to delete all photos from your Amazon Photos account.
  4. Customer support will issue you a trouble ticket for the deletion request.
  5. Wait 5-7 business days for the process to complete. Amazon will permanently remove all photos from your cloud storage during this time.

It’s crucial to clarify with customer support that you want to delete all photos from your Amazon Photos account. Otherwise, they may only provide instructions on how to remove individual photos or albums.

Delete Photos in Batches Through the Web Interface

If you prefer a more hands-on approach or don’t want to wait for customer support, you can delete your Amazon Photos library in batches of up to 3,000 photos at a time. Here’s how:

  1. Go to the Amazon Photos website (amazon.com/photos) and log in to your account.
  2. Select the first photo in your library by clicking on it.
  3. Hold down the “Shift” key and click on the last photo you want to delete. This will select all photos in between.

Note: Amazon Photos only allows you to select up to 3,000 photos at a time. If you have more than 3,000 photos, you’ll need to repeat this process multiple times.

  1. Once you’ve selected the photos you want to delete, click on the “Move to Trash” icon (it looks like a trash can).
  2. Confirm the deletion by clicking “Delete” in the pop-up window.
  3. Repeat steps 2-5 until you’ve deleted all photos from your library.

After moving photos to the trash, they will remain there for 30 days before being permanently deleted. If you want to delete them immediately, follow these steps:

  1. Go to the “Trash” section of your Amazon Photos library.
  2. Select all photos in the trash by clicking the checkbox at the top of the list.
  3. Click the “Permanently delete” button at the top of the screen.
  4. Confirm the permanent deletion by clicking “Delete” in the pop-up window.

Delete Photos Through Amazon Drive

Another method to delete all your Amazon Photos is to access them through Amazon Drive, which stores your photos in folders. Here’s how:

  1. Go to amazon.com/clouddrive and log in to your account.
  2. Navigate to the “Pictures” folder, where all your Amazon Photos are stored.
  3. Select all folders and files by clicking the checkbox at the top of the list.
  4. Click the “Move to Trash” button.
  5. Confirm the deletion by checking the “I understand that photos, videos, and files in this folder will be deleted from Amazon Photos” box, then click “Delete folder.”

This method will delete all your photos from Amazon Photos and any synced folders on your devices. Keep in mind that deleted photos will remain in the trash for 30 days before being permanently removed.

Final Thoughts

Deleting your entire Amazon Photos library can be a tedious process, but it’s possible through the methods outlined above. Whether you choose to contact customer support or delete photos in batches, make sure to follow the steps carefully to avoid any accidental deletions.

It’s always a good practice to have multiple backups of your important photos and memories, especially before attempting a mass deletion. That way, you can rest assured that your precious memories are safe, even if you decide to start fresh with a new photo library.

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