The black face glitch bug is a common issue that many Sims 4 players have experienced. This visual bug causes Sims to have black patches or their entire face and body appear black in live mode, while appearing normal in CAS (Create-A-Sim). Here are the main causes of the black face glitch and steps you can take to resolve it:
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What Causes the Black Face Glitch
There are a few potential culprits behind the black face glitch:
- Custom content (CC) – Faulty or outdated CC, especially skins, hairs, and accessories, can cause black face. CC conflicts can also lead to glitches.
- Mods – Script mods that alter the game’s code can sometimes conflict and cause black face.
- Loose teeth – A bug causes facial features to become corrupted when a child ages up to teen with loose teeth.
- Graphics drivers – Outdated graphics card drivers may also be a factor.
How to Fix the Black Face Glitch
Follow these troubleshooting steps to resolve the black face glitch:
1. Repair the Game
Open Origin, right-click on The Sims 4, and select Repair. This will fix any missing or corrupted game files causing issues.
2. Update Graphics Drivers
Go to your graphics card manufacturer’s website, download the latest drivers, and perform a clean install. This resolves many graphics-related bugs.
3. Remove CC and Mods
Take out all custom content and mods from your Mods folder. If the black face disappears, add them back in batches to identify problematic files.
4. Disable Loose Teeth
Use testingcheats, then enter traits.remove_trait trait_OccultLooseTeeth in the cheat console to disable loose teeth. This prevents the aging up facial corruption bug.
5. Do a Hard Reset
Sometimes doing a fresh re-install solves persistent glitches. Back up your Saves folder then uninstall and reinstall the game.
Preventing Black Face Bugs
Here are some tips to avoid black face bugs when playing The Sims 4:
- Keep your graphics drivers updated
- Test CC and mods before adding them
- Only get CC and mods from trusted sites
- Remove outdated, unsupported or glitchy CC/mods
- Repair your game regularly through Origin
- Avoid having child Sims age up with loose teeth
What to Do If Nothing Works
If you still have black face issues after trying everything, report a bug to EA Answers HQ. Provide your system info, game version, packs owned, and steps to reproduce the bug. The more players who report an issue, the faster it gets patched.
The black face glitch is a nuisance but fortunately there are ways to troubleshoot and prevent it. By repairing your game, managing mods/CC properly, and keeping drivers updated you can avoid many graphical glitches. But sometimes bugs happen due to underlying game issues that only get resolved when EA releases a patch.
