Key takeaways:
- Check if the sender’s number is blocked on your phone
- Ensure your phone has enough storage space
- Clear the cache and data of your messaging app
- Update your messaging app and phone software
Are you frustrated because your phone isn’t receiving text messages from a specific person? You’re not alone. Many Android and iPhone users have experienced this issue at some point. The good news is that there are several ways to fix this problem and get your messages flowing again.
Table of Contents
Check for Blocked Numbers
The first thing to do when you’re not receiving texts from someone is to make sure you haven’t accidentally blocked their number. Here’s how to check:
On Android:
- Open the Phone app
- Tap the three-dot menu in the top right corner
- Select “Settings” and then “Blocked numbers”
- If the person’s number is on the list, tap the “X” next to it to unblock
On iPhone:
- Go to “Settings” and then “Messages”
- Scroll down and tap “Blocked Contacts”
- If the person’s number is on the list, tap “Edit” and then the red minus sign to unblock
Free Up Storage Space
If your phone is running low on storage, it may not be able to receive new messages. Try deleting old photos, videos, and apps you no longer use to free up some space. You can also move files to the cloud or an external storage device.
Clear Cache and Data
Corrupted cache and data files can sometimes cause issues with your messaging app. Clearing them can often resolve the problem:
On Android:
- Go to “Settings” and then “Apps”
- Find your messaging app and tap on it
- Select “Storage”
- Tap “Clear Cache” and then “Clear Data”
On iPhone:
- Go to “Settings” and then “General”
- Tap “iPhone Storage”
- Find your messaging app and tap on it
- Select “Offload App” and then “Reinstall App”
Update Your Apps and Software
Outdated apps and operating systems can lead to compatibility issues that prevent messages from being delivered. Make sure your messaging app and phone software are up to date:
On Android:
- Open the Play Store app
- Tap the three-line menu icon and select “My apps & games”
- If updates are available, tap “Update”
On iPhone:
- Go to “Settings” and then “General”
- Tap “Software Update”
- If an update is available, tap “Download and Install”
Reset Network Settings
If none of the above steps work, try resetting your network settings. This will erase saved Wi-Fi passwords and VPN settings, but may resolve any connectivity issues preventing messages from coming through.
On Android:
- Go to “Settings” and then “System”
- Tap “Reset options”
- Select “Reset Wi-Fi, mobile & Bluetooth”
On iPhone:
- Go to “Settings” and then “General”
- Scroll down and tap “Reset”
- Select “Reset Network Settings”
Contact Your Carrier
If you’ve tried all these troubleshooting steps and still aren’t receiving messages from a certain person, the issue may lie with your carrier. Contact their customer support to see if there are any known network problems or outages in your area.
The Sender’s Issue
Keep in mind that the problem could also be on the sender’s end. Ask them to check if:
- They have a stable cellular or Wi-Fi connection
- Their messaging app is up to date
- They haven’t accidentally blocked your number
- Their phone has enough storage space and isn’t experiencing any software glitches
By working through these steps together, you should be able to identify and resolve the issue.
FAQ
Why am I not receiving texts from a specific person iPhone?
There could be several reasons, such as:
- You accidentally blocked their number
- Your phone is low on storage space
- Your messaging app needs to be updated
- There’s a problem with your carrier’s network
Try the troubleshooting steps outlined in this article to resolve the issue.
What does it mean when you can’t receive texts from one person?
If you can’t receive texts from one person but can from others, it usually means there’s an issue specific to that contact. Check if you’ve blocked their number, and ask them to make sure they haven’t blocked you. Also, confirm that they’re sending SMS/MMS messages and not using a different messaging platform like WhatsApp or Facebook Messenger.
Why am I not receiving texts from a certain number Android?
The most common reasons are:
- The number is blocked on your phone
- Your messaging app’s cache and data need to be cleared
- Your phone software or messaging app is out of date
- There’s not enough storage space on your device
Follow the Android-specific troubleshooting steps in this guide to fix the problem.
How do I know if someone blocked me from texting them?
There’s no definitive way to know if someone has blocked your number from texting. However, some signs include:
- Your messages to them show only as “Sent” and never “Delivered”
- You don’t see any “Read” receipts for your messages
- When you call them, it goes straight to voicemail or rings once and then goes to voicemail
If you suspect you’ve been blocked, try reaching out to the person via another method, like email or social media, to confirm.