Resetting Wyze cameras to factory default settings can be useful for troubleshooting issues, preparing to sell or gift the cameras, or wiping them clean for a fresh start. This guide provides step-by-step instructions for fully resetting all models of Wyze cams.
Table of Contents
Why Reset Wyze Cams
There are several reasons you may want to reset your Wyze camera(s):
- Resolve technical issues – A factory reset can help resolve problems with connectivity, video quality, strange behavior, or crashes. Resetting eliminates any corrupted data or settings.
- Remove personal data – Before selling or gifting a used Wyze cam, you’ll want to wipe it clean of saved videos, user accounts, and WiFi network info. Resetting ensures no personal data remains on the device.
- Fresh start – If you want to set up your Wyze cams from scratch, performing a factory reset lets you start with a blank slate instead of having to remove devices and settings manually.
Preparing to Reset Wyze Cams
Before resetting your Wyze cams, follow these preparatory steps:
- Back up important data – If your Wyze cams have videos or other data you want to keep, be sure to download and back up this content first. Resetting will permanently erase all data on the camera.
- Note settings – Take note of any custom settings you have configured, like motion detection zones, so you can easily recreate them later.
- Have login info ready – You’ll need your Wyze account info to reconnect your cameras after resetting.
How to Reset Wyze Cam v3
Resetting a Wyze Cam v3 only takes a few minutes:
- Unplug the camera’s power cable and remove any microSD card.
- Locate the small recessed “setup” button on the bottom.
- While the camera is unplugged, press and hold this button for 10+ seconds until the light blinks yellow.
- Release the button and plug the USB power cable back in. The camera will reset itself.
- In the Wyze app, delete the existing camera. Then add it again as a new device and follow the setup prompts.
Resetting Other Wyze Cam Models
The process is nearly identical for other Wyze cam models:
Wyze Cam Pan
- Hold setup button 10+ seconds
- Light will blink purple then go solid red
Wyze Cam v2
- Hold setup button 10-15 seconds
- Light will flash yellow then blue
Wyze Cam Outdoor
- Hold setup button 15+ seconds
- Light will be solid yellow
Wyze Cam v1
- Hold setup button 20+ seconds
- Light will be solid yellow
For all models, finish by deleting the camera in the Wyze app and adding it again as a new device.
Troubleshooting Wyze Cam Reset Issues
If your Wyze cam won’t reset properly, try the following troubleshooting tips:
- Check power connections and cable integrity
- Try a different power cable if possible
- Carefully follow reset steps again, timing button presses
- For outdoor cam, try resetting closer to WiFi router
- Delete cam from app, power cycle phone and cam
- As last resort, contact Wyze support
Maintaining Your Wyze Cams
To keep your Wyze cams running optimally:
- Reset cameras experiencing technical issues
- Perform periodic resets for general maintenance
- Always reset cameras before selling or gifting them
- Backup important videos and data regularly
- Keep firmware updated in the Wyze app
Resetting your Wyze cameras when needed is a simple but effective way to resolve problems, remove private data, and keep the devices performing at their best.
