How to Register and Enroll a New Phone or Tablet on Okta Mobile App

The Okta Mobile app allows you to securely access your organization’s resources from your mobile device. To start using the Okta Mobile app, you first need to register and enroll your device. This process links your device to your Okta account and configures it to work with your organization’s policies.


Before you can register and enroll a new device on the Okta Mobile app, make sure you have:

  • An Okta account set up by your administrator
  • An enrollment URL provided by your administrator
  • The Okta Mobile app installed on your device from the App Store or Google Play Store

Registration Process

Registering your device creates your Okta mobile identity and links your device to your Okta account. Here are the steps:

1. Open the enrollment URL on your device

The enrollment URL will be provided by your administrator via email or other method. Open this link on the device you want to register.

2. Download and install the Okta Mobile app

If you don’t already have the Okta Mobile app, you will be prompted to download and install it from the App Store or Google Play Store.

3. Open the Okta Mobile app

Once installed, open the Okta Mobile app on your device.

4. Enter your Okta credentials

Enter the same username and password you use to access your Okta account on your computer.

5. Complete registration

Follow the on-screen prompts to complete the registration process. This links your device to your Okta account.

Enrollment Process

After your device is registered, you need to enroll it to configure security policies and access. Here are the steps:

1. Launch the enrollment wizard

After registering your device, you may be immediately prompted to launch the enrollment wizard. If not, open the Okta Mobile app menu and select the enrollment option.

2. Accept security policies

Your organization may require you to accept certain security policies to protect corporate data on your device. Review and accept these policies to proceed.

3. Configure multi-factor authentication

If your organization requires multi-factor authentication, you will be prompted to set up a second authentication factor like Okta Verify or SMS authentication. Follow the on-screen instructions.

4. Install required apps

Your organization may require certain apps to be installed for security purposes, such as a VPN client. If prompted, install any required apps to proceed.

5. Finish enrollment

Once you have accepted policies, configured authentication factors, and installed apps, tap to complete enrollment.

6. Access corporate resources

You can now access all your corporate resources like email, file servers, intranet sites, and internal apps through the Okta Mobile app!

Next Steps

After registering and enrolling your device, there are a few next steps to take:

  • Set up Okta Verify for an added layer of security when accessing your organization resources
  • Configure app-based passwords if your organization supports them
  • Contact your administrator if you have any issues accessing resources