Table of Contents
Key Takeaways
- GroupMe requires a phone number for account verification and security purposes.
- You can change your phone number associated with GroupMe from the app on any device or the web.
- If you face issues updating your number, you can contact GroupMe support for assistance.
Changing your phone number in the GroupMe app is a straightforward process that can be done from any device or the web. Here’s a detailed guide on how to update your phone number in GroupMe:
Changing Phone Number from the Mobile App
On Android
- Open the GroupMe app and go to the navigation menu.
- Tap on your profile picture and select “Edit”.
- Next to your current phone number, tap the pencil icon.
- Enter your new phone number and tap “Send PIN”.
- Follow the on-screen instructions to complete the verification process.[1]
On iOS
- Open GroupMe and go to the navigation menu (or “Chat” on iPad).
- Select your profile picture and locate your phone number.
- Tap on the phone number and enter the new one.
- Tap “Get PIN” and follow the instructions to verify.[1]
Changing Phone Number from the Web
- Open a web browser and sign in to your GroupMe account.
- Click on your profile picture and locate your phone number.
- Click “Edit” next to the number.
- Enter the new phone number and click “Submit”.
- Follow the on-screen instructions to complete the process.[1]
Troubleshooting Issues
If you see an error like “Phone number already in use”, try resetting your password and then log in with the new phone number. You can also select “Delete Account” which will reset your number in GroupMe’s database (takes 48 hours to complete).[1]
If you continue facing issues, you can contact GroupMe support by visiting their website and describing your problem. Click “Get Help” and follow their instructions.[1]
By following these steps, you can easily update your phone number in GroupMe and continue using the app seamlessly with your new number.[1]
