Getting a new 4K TV is always an exciting upgrade, especially if you purchase a Hisense model. With their affordable pricing and great picture quality, Hisense TVs have become increasingly popular. However, you may find that your new 4K Hisense TV is not outputting video content in the highest 4K resolution. Enabling and activating 4K video on your Hisense TV is easy to do with just a few simple steps.
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Determine if Your Hisense TV Supports 4K
The first step is to confirm that your specific Hisense TV model actually supports 4K video output. Most newer Hisense TVs are 4K capable, but it’s important to double check the specifications. You can usually find this info on Hisense’s website by searching for your model number, or check the box and manual that came with your TV.
Use the Correct HDMI Cable
To enable 4K video resolution, you need to use an HDMI cable that supports HDMI 2.0 and is rated for 18Gbps bandwidth. Many older HDMI cables only support up to 1080p resolution. Using the proper cable is essential for getting 4K signal to your TV. I recommend using a Premium Certified HDMI cable from Monoprice or Amazon Basics.
Connect 4K Devices to HDMI Ports that Support 4K
On most Hisense TV models, only some of the HDMI ports are capable of handling the increased bandwidth required for 4K video signals. You’ll need to connect your 4K Blu-Ray player, streaming device, or game console to one of these specific ports, usually labeled as “HDMI 3” or “HDMI 4.”
Enable “Enhanced HDMI” Format
Nearly all 4K Hisense TVs require you to enable an “Enhanced HDMI” mode in the settings to allow the TV to receive and display 4K video signals properly through the HDMI ports.
To enable Enhanced HDMI:
- Open the TV settings menu
- Navigate to “Inputs” or “External Inputs”
- Select HDMI Signal Format
- Enable “Enhanced Format”
Set Video Output to 4K on External Devices
In addition to configuring the TV settings, you also need to set your external media players to output video signals in 4K resolution. Most Blu-Ray players, streaming sticks, and game consoles have a “Video Output” setting in their menus. Set this to output video in “4K” or “2160p.”
Perform a Soft Reset
As a last resort, perform a soft reset on your Hisense TV to reload all system software and properly initialize 4K video output. To soft reset:
- Unplug TV power cable from electrical outlet
- Wait 60 seconds
- Plug power cable back in and turn TV on
After following these tips, you should now be able to view stunning 4K ultra HD video content on your new Hisense television. Enjoy the step up in picture quality! Let me know in the comments if you have any other questions.
Frequently Asked Questions
Q: How can I tell if my Hisense TV is displaying 4K resolution?
A: Press the Info or Display button on your Hisense TV remote while watching 4K video content. An info overlay should appear showing the current video resolution, confirming if it is outputting in 3840 x 2160 4K.
Q: Do I need an internet connection for 4K video on a Hisense TV?
A: No, an internet connection is not necessary. As long as you have a 4K source device properly connected, the Hisense TV will display 4K video resolution without needing Wi-Fi or ethernet. Streaming 4K content does require sufficient internet bandwidth.
Q: Why is 4K video choppy or buffering on my Hisense TV?
A: Choppy 4K video playback is generally due to insufficient internet speeds. Streaming 4K content requires a reliable high-speed internet plan. If your 4K Blu-Ray discs also stutter, there may be a hardware incompatibility issue.
Q: Can I get 4K video from regular cable/satellite on a Hisense TV?
A: Unfortunately most cable and satellite providers do not yet support 4K resolution. Currently, your options for 4K content are 4K Blu-ray Discs, 4K streaming from Netflix/Amazon Prime/Youtube/etc., or using a 4K compatible gaming console.
Q: How do I know which HDMI port supports 4K on my Hisense TV?
A: Check your Hisense TV user manual to confirm which HDMI ports are compatible with HDMI 2.0 and HDCP 2.2 – the requirements for 4K signals. This is usually HDMI port 3 or 4 on most models. The manual will specify which ports support 4K.
I have over 5 years of experience reviewing consumer electronics and home entertainment devices. If you have any other questions related to configuring 4K resolution on your Hisense TV, don’t hesitate to ask! I’m always happy to help.
