How to Factory Reset Your iPhone 8 or 8 Plus

Resetting your iPhone 8 or 8 Plus to factory settings can help resolve issues you may be having with your device and give you a fresh start. Here is a step-by-step guide on how to factory reset your iPhone 8 or 8 Plus.

Back Up Your iPhone

Before factory resetting your iPhone, it is important to back up your data. This will allow you to restore your data if needed after the reset.

To back up your iPhone:

  1. Connect your iPhone to your computer or WiFi network.
  2. Open the Settings app.
  3. Tap on your name at the top of the screen.
  4. Tap on “iCloud”.
  5. Tap on “iCloud Backup”.
  6. Tap on “Back Up Now”.
  7. Wait for the backup to complete.

Reset Your iPhone

Once your iPhone data is backed up, you can proceed with the factory reset:

  1. Open the Settings app.
  2. Tap on “General”.
  3. Scroll down and tap on “Reset”.
  4. Tap on “Erase All Content and Settings”.
  5. If prompted, enter your passcode.
  6. Tap on “Erase [device name]” to confirm.

Your iPhone will now erase all data and settings and reboot. This process can take several minutes to complete.

Set Up Your iPhone

After your iPhone restarts, it will take you through the setup process:

  1. Select your language and country.
  2. Connect to a WiFi network.
  3. Choose whether to set up your iPhone as new or restore from an iCloud or iTunes backup.
  4. If restoring from a backup, sign in with your Apple ID and choose the appropriate backup.
  5. Follow the on-screen prompts to finish setting up your iPhone.

Some key things to note:

  • Set up Face ID – If your iPhone model supports Face ID, you will have the option to set it up during initial setup. This provides facial authentication instead of a passcode.
  • Update to the latest iOS version – Make sure to install any available iOS updates after setting up your iPhone to get the latest features and security enhancements.
  • Sign in to iCloud – Signing in to iCloud allows you to sync your photos, contacts, calendars and more across your devices. It also enables backups and Find My iPhone.

Troubleshooting Tips

Here are some troubleshooting tips if you encounter any problems factory resetting your iPhone 8 or 8 Plus:

  • If your iPhone is frozen, unresponsive or won’t turn on, you may need to force restart it before you can reset it.
  • If you forgot your passcode, you will need to connect your iPhone to a computer and put it in recovery mode to reset it.
  • If you encounter any errors restoring an iCloud backup, try creating a new backup and restoring again.
  • If the reset process is stuck for a long time, force restart your iPhone and try again.


Factory resetting your iPhone 8 or 8 Plus erases all of your personal data and custom settings, restoring it to original factory conditions. This can resolve many software-related issues and give you a fresh start. Just be sure to fully back up your iPhone first and set it up properly after the reset process completes. Let us know if you have any other questions!