Factory resetting your Moto Z2 Force clears all data, settings, and content from your phone and restores it to its original factory settings. This can be useful if you plan on selling or giving away your phone, or if you’re experiencing performance issues that a reset may help fix.
When to Factory Reset Your Moto Z2 Force
Here are some common reasons for factory resetting your phone:
- You’re selling or giving away your phone – A factory reset erases all personal data from your phone
- You’re experiencing performance problems – Resetting can help improve sluggish behavior
- You forgot your lock screen password or pattern
- You want to start with a clean slate if you just purchased a used or refurbished phone
Back Up Important Data
Before factory resetting, make sure to back up any data you want to keep. A factory reset erases everything, including:
- Contacts, call logs, text messages
- Photos, videos, and other media
- Music, ebooks, and other downloaded files
- Apps and associated data and settings
- Calendars, notes, and other documents
Back up data to your Google account, SD card, or a cloud storage service.
Table of Contents
How to Factory Reset a Moto Z2 Force
You’ll need to access the Recovery menu to perform a factory reset. Here are the steps:
Step 1: Turn Off Your Phone
Start by fully powering off your phone:
- Press and hold the Power button
- Tap Power off on the screen
- Wait for your phone to fully power down
Step 2: Initiate Recovery Mode
Next, initiate Recovery mode:
- Press and hold the Volume Down button
- While still holding Volume Down, press and hold the Power button
- Release only the Power button while still holding Volume Down
- Use the volume buttons to scroll to “Recovery mode”
- Press the Power button to select
You should see an Android figure lying down with an exclamation mark.
Step 3: Wipe Data and Reset
Now to wipe data and reset:
- Use the volume buttons to scroll to “Wipe data/factory reset”
- Press the Power button to select
- Scroll down to “Yes — delete all user data”
- Press Power to select
- Highlight “Reboot system now”
- Press Power to confirm and reboot
This will erase all data and reset your phone to factory default settings. Be patient; it can take several minutes for the reset process to complete. Your phone will automatically reboot a few times.
When finished, you’ll be greeted with a “Welcome” screen to set up your phone from scratch as if brand new.
Alternative Reset Methods
If you can’t access the Recovery menu, here are a couple other methods to reset your phone:
- External Reset – If your screen is damaged, you can perform an external reset using hardware buttons.
- Settings Reset – If your phone is still functioning, you can factory reset from the Settings app.
Before Factory Resetting
Keep these things in mind before resetting your device:
- Back up any data you want to keep. A factory reset erases everything.
- Log out of accounts – Sign out of email, social, and other accounts before resetting.
- Factory reset is not reversible – There will be no way to retrieve data after a reset.
- Reset deletes everything – Photos, apps, contacts, settings will all be erased.
- Phone will be like brand new – A reset restores factory settings as if just purchased.
Resetting your Moto Z2 Force clears all user data and restores original factory settings. Be sure to back up important data before wiping your device.